Fred Beans Nissan of Doylestown Auto Repair Service

Always please with the Nissan service department! Great guys who care.

Thank you for a smooth transaction

Excellent customer service!

I was very pleased with the courtesy and service offered by your team. I was in & out in no time at all. Way to go, guys!!

I dropped my vehicle off at 9am and was told my car would probably be ready around 2pm. I got a text that someone was starting on it at 11am. After 2 I called and was told my car would not be ready until about 4:30. I was told that the mechanic was waiting to find out what he needed to do (isn't that written down somewhere?) as well as a bunch of workers were sent home early because things were slow (maybe someone could have worked on my car?). After speaking with a couple of different Matt's, I received an apology and a free lube/oil/filter. Since my car was not done until after 4 and the dealer shortened it's hours from 7pm to 6pm (with only a couple of hours notice) I did not pick up my car until the following morning. Although I appreciate the apology and discount, I can't say I was completely satisfied with the experience.

My air conditioner is now blowing out hot air. I put the setting to 64 on a/c now hot air is blowing out..

I am never disappointed in the work done by your service department. The employees are always kind and thoughtful and make sure they do all they can to make your wait as comfortable as possible. Thank you!

Great experience

everything seemed to e in order

Dan always represents the Company professionally.

The light wasn't fixed in the first time so I had to bring it back the second time

You always do an excellent job.

Thank you

Well done. Had an emergency and again Fred Beans stepped up to the plate.

Having invested about $1,800 at Fred Beans in maintenance items in two visits in the past year on my 2016 Murano, I think my car should have been returned washed. In the past you used to at least offer a coupon at Shell for this cleaning service. The cashier who took my credit card was on the phone 100% of the time during my check out, so maybe she forgot to offer me a car wash coupon. She really didn’t have time for my transaction. Chris did explain my $900 bill well.

Super helpful and timely. Thank you.

Do not call me. I am dissatisfied cause it always takes over an hour to do an oil change and tire rotation. This time it was almost an hour and a half. That's just ridiculous when you have an appointment. It doesn't take other places that long.

Vehicle still is making noise and no one returned my call.

He was very polite and professional. My car was checked in quickly and my loaner car was immediately ready for me. He also answered all my questions.

Great service as always.