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Real Reviews From Verified Customers

Service Center Review Summary

5 star 231 reviews 70%
4 star 42 reviews 13%
3 star 8 reviews 2%
2 star 19 reviews 6%
1 star 28 reviews 9%
Review Us
JEFFREY G.
5 out of 5
6/18/2020
All good
MARQUETTA M.
2 out of 5
6/18/2020
Not completely satisfied with the services.
Janet H.
5 out of 5
6/17/2020
Dan is always efficient , friendly and an asset to your company
MICHAEL T.
5 out of 5
6/16/2020
Nicely done
Paul O.
5 out of 5
6/16/2020
Great job as always
Jill B.
4 out of 5
6/14/2020
I had excellent service yesterday at Fred Beans. I was also impressed with how they modified the space because of The coronavirus.
Marquetta M.
5 out of 5
6/13/2020
I love you Dan. Lol..He was very polite and made sure that I understand all the terminalogy of car repair 101. Lol. Thank You!!
Charles J.
5 out of 5
6/13/2020
Prompt check-in. Excellent customer service.
Donald S.
5 out of 5
6/12/2020
Great service. Friendly and informative.
Gary V.
4 out of 5
6/11/2020
Matt was interested in hearing my feed back regarding the two minoritems i identified post sale. Fred beans made the repairs wo question and stood behind the sale wo question. Matt and your dealership have earned my trust and business. Best regards, Gary V
Mary B.
5 out of 5
6/11/2020
Everyone was very professional and helpful. Appreciate people doing their job and caring about their patrons satisfaction.
William S.
3 out of 5
6/10/2020
Lack of communication
ROBERT C.
5 out of 5
6/10/2020
Christopher provided great customer service
Susan S.
5 out of 5
6/10/2020
Will do!
Michael B.
5 out of 5
6/10/2020
Thank you for kindness ,respect and professionalism with quick,excellent service
Arthur A.
5 out of 5
6/9/2020
Chris was very friendly and helpful.
SUE S.
2 out of 5
6/9/2020
Please do not call. I have already spoken with Chris about my concerns. I am happy with the customer support from Chris. What I am not happy with is the the Fred ****’s policy of suggesting to every car owner service that deviates from the factory recommended service without fully explaining that this recommendation is not recommended by the factory and exactly why my specific vehicle needs it. Specifically, FB recommendation for engine coolant at 60,000 miles compared to at 105,000 miles factory recommendation.
Margaret P.
5 out of 5
6/9/2020
Great service
Timothy K.
5 out of 5
6/9/2020
Excellent service and work.
ANTONETTA S.
5 out of 5
6/9/2020
Matt was wonderful! He and Matt H went above and beyond. Thank you

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