Fast awesome service no complaints so far
Explained everything and the cost was discussed prior to being done . Gave updates via phone on the status of my truck . Called when Work was completed.best service writer I interacted with in a long time
My inspection was handled very professionally and I appreciated the precautions and social distancing procedures taken during the servicing of my vehicle.
Chris Kellogg was outstanding. He was extremely helpful and showed me the dirty filters that needed replacement during the oil change without pressure to change them at the time of service. I was really impressed with his customer service style not only with me but other customers in the waiting room. Very professional and respectful of the customers who are paying. Will ask for him from now on.
Vehicle was dropped off for inspection and a well known 9-speed transmission check/ rough shift issue and $1700+ later, the vehicle sits in your bay and is no longer drivable due to noise the vehicle never had before. At least Fred Beans will be footing the bill the rest of the way with this issue!
My interaction was fine with the service staff. It's very frustrating to have to bring a vehicle in 3 times for the same problem. You lose faith in the mechanics and service agents that care for your vehicle. Rich handled the situation professionally.
Ray was very pleasant, and knowledgeable, answered any questions I had... Made the process quick and easy.. Thanks!
Job well done, fast service, Christopher did a wonderful job, very helpful from star to finish. Recommend!
Thank you.
Chris, was great, very through and had great communication. He is an asset to Fred Beans and a joy to work with
Ray did a nice job thank you
Wonderful service and support !
Ray was great he was very helpful and answered every question we had and solved every problem we had
Chris is always informative & takes time to explain & answer questions. He’s honest & helpful with suggestions on when to complete certain services. I feel like my Jeep is in good hands w/Chris!
You obviously didn’t read my texts
Rich was awesome...great communication and worked hard for me.
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