This is not in reference to Brad so much, but to Ray that let my dam car sit there for 2 months . Finally Brad stepped in (which he should have done weeks prior) and he told me I had to call Chrysler to file a case. Ironically the day after I had a case the part miraculously was found. I understand that the part not being available was out of their control but as for customer service, a lot more could have been done. Thank God my case representative is working with me or else I would never go back here. The only reason I will come back is bc I like Bob, the sales guy. Not sure if I will ever buy another American car unfortunately. Thank you Rachael Machado
Rich was great, very informative and punctual.
All went smoothly and no one tried to sell me any thing.
Rich was great as usual. Since I was having a tune up he kept me aware of the time I had to wait.. Always good service at Fred Beans. Best regards to Fred.
Mary Jane Warfel
Always a professional experience.
My car is now rattling after brining it in for and air conditioner repair for times..
Awesome service department. Everyone was courteous and I had a great service writer.
Wanted to charge me another diagnostic fee for something they didn’t catch the first time. Highway robbery. Ended up trading my car for a new one at another dealer. We have 2 leases through Fred Beans but I probably won’t ever bring them back there for service.
This location has always provided effective and efficient service.
Richard and Sharon provided a wonderful service experience as well as Phil the tech who I trust with my vehicles.
Thank you
Fine service in all respects. Thak you
the lady that helped me today at the service so helpful. I am getting more service done Monday
I bought my crossfire from Fred beans I continue to have serviced from them and I rely on them to keep it mechanically sound year after year.
Chris is great and has always been there for us. Thanks for being kind and helpful and for taking care of our vehicle!
Very friendly staff quick service, i Will continue to come to dodge for my services on my jeep vehicle
Thank you, Chris. You and your team went above and beyond my expectations. I appreciate you helping me on short notice. I can say with certainty that you have an exceptional and exemplary service department.
Service was quick and the staff friendly
My car was diagnosed with a bad battery which caused errors in the AWD system. The battery was replaced but I’m still getting the errors. I’m extremely dissatisfied with the quality of service and will no longer recommend Fred Beans service to others.
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