Fred Beans Chrysler Dodge Jeep Ram Auto Repair Service Center

Chris is fantastic! Great costumer service.

Always love coming to this dealership for service. Richard was really helpful and nice to deal with.

Rafael took very good care of my vehicle & he answered all of my questions & concerns.

I was called a liar and discrepancies between report from 5/20/20 to this visit. No one can explain it.

The service was great. Efficient and expert. It was, however, a bit disappointing that the dealership was not able to provide a ride for me today.

Service was great

Emailed

Raf was very welcoming and informative. A pleasure to deal with while waiting for my Jeep.

Thank you for taking the time to help with my vehicle. Everyone stay safe!

Came in for oil change and possible nail in tire. Low tire pressure indicator came on dash. They filled air in tires and checked for leaks. When they were all done and I got car, low tire pressure Indicator was still on and not reset. I had to do myself. Not a huge deal but just wanted to let you know

Friendly and informative experienced

My service guy was very nice. Ray. He brought my cat up to me and explained the bill. Fought to get me the biggest discount. Would be nice if Fred Beans vacuumed out your car upon giving it back. Another glide alert I bought a car from did that. It was very nice.

FABULOUS, thank you

Rafael Did a good job

Great job in an out without any issues

Rafael was great, but overall I was not happy with my experience. I made an appointment to get my car detailed and over the phone the person I was speaking to told me that scratches would be able to be taken out by getting my car detailed. When I picked up my car the scratches were still there and I was told at that service person was wrong and that the detail would not get scratches off. I wasted $230 out of my pocket for service that I would not have paid for had I known that it was not going to get the scratches out of my car. Instead I have to get a quote from a third-party through the dealership to see if the scratches will be removed and how much more it will cost me. I don’t look for handouts but I don’t feel as if though the situation was made right. I feel like I will definitely go to a different dealership in the future as this was not my first frustrating encounter here. Rafael is new from another dealership and he did his best to accommodate me, but I do not feel as if though the dealership had my best interest at hand when I paid for a service and did not get the expected results and I was given incorrect information.

Chris was respectful and did whatever he was allowed to do to make the situation better. Took 3 visits to be told I have a $1600 problem. Spent money the last 3 visits that was a waste. It's a shame dealerships are this way. People don't have money to burn Fred.

Chris Kellogg was the best completely professional

Rich did a great job!

Rafael was very thorough and worked with me on a very large set of problems found. He was honest about the priorities and didn’t up-sell at all.