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Real Reviews From Verified Customers

Service Center Review Summary

5 star 276 reviews 68%
4 star 91 reviews 22%
3 star 10 reviews 2%
2 star 15 reviews 4%
1 star 14 reviews 3%
Review Us
Pam G.
5 out of 5
9/9/2020
Scott Romans is very pleasant and polite. He always remembers my name. He takes excellent care always.
Joe L.
5 out of 5
9/8/2020
Well done. Quick service. Everything explained clearly
Robin D.
5 out of 5
9/7/2020
Always an excellent experience! Robin D
David W.
5 out of 5
9/6/2020
Customer service was exceptional and everything was explained throughly. A great environment.
Kent R.
4 out of 5
9/6/2020
Scott went above & beyond to fix my problem!! I appreciated everything he did for me. Thanks Scott!!
Amy H.
5 out of 5
9/5/2020
Matthew was friendly courteous and kept me up to speed on my vehicle.
Victor W.
5 out of 5
9/4/2020
Staff was wonderful. Great experience
Jay G.
5 out of 5
9/3/2020
All’s good Thanks
Oscar C.
4 out of 5
9/1/2020
Buckeyeford is great
Leslie W.
5 out of 5
8/31/2020
I am a service manager for an independent repair shop, Scott straightforward and kept me up-to-date on the necessary repairs. He had to make that second uncomfortable phone call when more repairs were needed and it was handled in a very professional manner
Brian H.
5 out of 5
8/31/2020
Scott was great. Very helpful. Service was fast.
Kevin S.
1 out of 5
8/31/2020
The airfilter was not cleaned- I believe this was to be part of the works package. Also, while there the other service representative (not Scott) was unprofessional. He was yelling/cursing at the service tech with a room full of customers. While he yelled in the shop, it could be heard in the waiting room. This didn't directly effect me but gave a negative experience.
Richard C.
5 out of 5
8/30/2020
Very nice young man, no complaints about him. He did a great job.
Rick Q.
5 out of 5
8/29/2020
Great job
Stacey M.
5 out of 5
8/28/2020
All the guys there were great. This is why I go there. Very helpful and informative ????
William W.
4 out of 5
8/28/2020
Scott is outstanding A plus plus regarding all areas of his responsibility
William W.
5 out of 5
8/27/2020
100 percent satisfied with Scott Romans. Very knowledgeable and professional approach to every aspect of service provided to me.
Donald H.
4 out of 5
8/26/2020
Will do Thanks
Kelly C.
4 out of 5
8/26/2020
always great service. Had me in and out in under an hour. Didn't realize you could book an appointment which is really helpful coming out from Columbus.
James W.
5 out of 5
8/25/2020
Got in. Taken care of got out very pleased

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