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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3534 reviews 66%
4 star 1140 reviews 21%
3 star 127 reviews 2%
2 star 286 reviews 5%
1 star 228 reviews 4%
Review Us
Catherine G.
5 out of 5
3/9/2025
I have much confidence in Zerryck.
Haley V.
5 out of 5
3/9/2025
Thanks
Jeffery G.
4 out of 5
3/8/2025
Great service as usual. I will be back for the brakes!
Jeffrey M.
4 out of 5
3/8/2025
Garage is nicer than my kitchen
Sheila H.
5 out of 5
3/8/2025
Ellie did a great job communicating with me about service needs for my car and as very friendly and courteous!
Dona C.
5 out of 5
3/8/2025
Very professional and efficient.
Joseph M.
4 out of 5
3/8/2025
Zerryck, Got me into my loaner and on my way very quickly. I dropped my vehicle off at 2:30 in the afternoon and they were finished with before the end of the day.
Carleeta S.
5 out of 5
3/8/2025
I had very good experience today and Nik as extremely helpful and friendly. I plan to return for any future service needs.
Esther T.
5 out of 5
3/7/2025
She was professional, pleasant and helpful. Stellar customer support. Thanks!
Marlene F.
5 out of 5
3/7/2025
Great communication, knowledge, patience, all around, explanatory, etc.
Debra E.
3 out of 5
3/7/2025
I was not allowed to enter my additional comments here and submit…. The tech Ellie was great with the oil change. Maybe I’ll try another Lexus dealership. Thank you
Andy T.
2 out of 5
3/7/2025
Lexus did not do Free Inspection with Oil Change.
Val C.
5 out of 5
3/7/2025
Great job
Robert O.
4 out of 5
3/7/2025
Ellie communicated well with me and was sure the work on my RX350 expeditiously.
Beverly S.
5 out of 5
3/7/2025
Very professional. Thank you.
Jose D.
5 out of 5
3/6/2025
Helpful and pleasant. Thank you
Scott H.
5 out of 5
3/6/2025
Spot on with the time estimate. Also was very easy to get an appointment set up (next day from when I called in). And everyone is really friendly!!
Janet A.
5 out of 5
3/6/2025
Great professional and timely service
Darlyn M.
5 out of 5
3/6/2025
Josh and Norm are great and Taylor was excell nr with follow up
Nikki S.
5 out of 5
3/6/2025
Very friendly and professional

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