Their service center is very organized and everyone very helpful and knowledgeable. I purchased new tires with alignment so spent a significant amount of money and traveled an hour to do so. Their car wash was being upgraded but when I asked about it, they said they were hand washing the serviced vehicles. The car looked worse than when I drove it in.
Very disappointed with the results.
I was in and out of Lexus in an hour. Very quick service.
Purchase new tires and an alignment was completed. Leaving the dealership car had noticeable vibrations that were not present before. I have left a message concerning the issue.
Chris Minear
****-****-xxxx
Service department was very accommodating. My battery was dead and between the Lexus Roadside Assistance and repairing my auto.....you were great! Thanks
After my service appointment I received an email offering a free RainX treatment with my next service before 12/31/24. Pretty poor timing, don’t you think??
As always, very good service and knowledgeable service advisor.
Nik is my go to service guy. Awesome and thanks for your support.
Ok..I’ll fill it out. The service people were very courteous, provided me with a loaner car and did everything that you could possibly do for Customer. I enjoyed my car very much and would not consider trading in at this time.
Thank you! It was fun test driving your new Tx!
Sandy Swim
Zerryck made my experience easy and also thanked me for my military service. Great service advisor.
Always superb service, great staff. Always pleasant, clean and helpful. I never worry about my car when it’s being serviced at Lexus Akron Canton.
I was very happy with everything. Everyone was very friendly and helpful.
Appreciate Humane factory now adays!
The access display for “All Genres” in serious radio function still not repaired
Josh was polite and helpful
In the whole process.
The overall experience was excellent. I do have a question about the oil called out on the work order as 0w-20 and the oil specified Igor the car is 0w-16. I hope the work order was a typo.
Josh was very professional. I appreciated the way he treated and talked with me. Thanks Josh
Did the price for an oil change increase?
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