Service Center

Real Reviews From Verified Customers

Abassra A.
5 out of 5
11/27/2024
Zerryck is always great
Tracy M.
2 out of 5
11/27/2024
Their service center is very organized and everyone very helpful and knowledgeable. I purchased new tires with alignment so spent a significant amount of money and traveled an hour to do so. Their car wash was being upgraded but when I asked about it, they said they were hand washing the serviced vehicles. The car looked worse than when I drove it in. Very disappointed with the results.
Darryl M.
5 out of 5
11/26/2024
I was in and out of Lexus in an hour. Very quick service.
Christopher M.
1 out of 5
11/26/2024
Purchase new tires and an alignment was completed. Leaving the dealership car had noticeable vibrations that were not present before. I have left a message concerning the issue. Chris Minear ****-****-xxxx
Celeste M.
4 out of 5
11/26/2024
Service department was very accommodating. My battery was dead and between the Lexus Roadside Assistance and repairing my auto.....you were great! Thanks
Brian F.
4 out of 5
11/26/2024
After my service appointment I received an email offering a free RainX treatment with my next service before 12/31/24. Pretty poor timing, don’t you think??
Billie S.
5 out of 5
11/23/2024
As always, very good service and knowledgeable service advisor.
Jeffery N.
5 out of 5
11/23/2024
Nik is my go to service guy. Awesome and thanks for your support.
Shelli P.
5 out of 5
11/23/2024
Ok..I’ll fill it out. The service people were very courteous, provided me with a loaner car and did everything that you could possibly do for Customer. I enjoyed my car very much and would not consider trading in at this time.
Sandra S.
3 out of 5
11/23/2024
Thank you! It was fun test driving your new Tx! Sandy Swim
Ray K.
5 out of 5
11/23/2024
Zerryck made my experience easy and also thanked me for my military service. Great service advisor.
Lisa C.
5 out of 5
11/23/2024
Always superb service, great staff. Always pleasant, clean and helpful. I never worry about my car when it’s being serviced at Lexus Akron Canton.
Corp (.
5 out of 5
11/23/2024
I was very happy with everything. Everyone was very friendly and helpful.
Mark G.
4 out of 5
11/22/2024
Appreciate Humane factory now adays!
Griffin Law,.
1 out of 5
11/22/2024
The access display for “All Genres” in serious radio function still not repaired
Najeeb A.
5 out of 5
11/22/2024
Josh was polite and helpful In the whole process.
Carol B.
4 out of 5
11/22/2024
The overall experience was excellent. I do have a question about the oil called out on the work order as 0w-20 and the oil specified Igor the car is 0w-16. I hope the work order was a typo.
Josephine T.
5 out of 5
11/22/2024
Great service as always.
Martha M.
5 out of 5
11/21/2024
Josh was very professional. I appreciated the way he treated and talked with me. Thanks Josh
Alan S.
3 out of 5
11/21/2024
Did the price for an oil change increase?

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