Zerryck Rodgers was great. He explained everything he kept in constant contact and he provided a rental car for the five days I was without my truck. The issues I have are not with him; I take issue with the condition of my vehicle when returned to me.
Valet process worked very well and service was performed quickly. I’d be inclined to use this approach again but leased vehicle additional mileage is a concern.
Josh was great. Kept me updated on the service for my car.
The problem was resolved.
I’m disappointed that for months there has been no courtesy washes and/ or even vacuuming of the vehicle when receiving service. Those little extras are what sets Lexus above, now nothing. A simple 2 minute vacuum out of the vehicle would go a long way…
Josh was awesome. Appreciated all his help with everything. Great service.
Thank you for the making this service appointment so painless. I usually take a loaner but opted to stay and wait. Service lounge was very comfortable and my wait was within the time promised.
Josh was helpful in the repair needed on my car. Gave updates
Tech did great job. Mike Conte.
That's the first time ever that my car wasn't washed or cleaned inside. On the charge, it said things to do. Some were done some weren't, but there was a totaled charge. Confusing.
Josh explained everything thoroughly and though he didn't have to, he found a discount for me. Amazing!
Very professional yet easy to talk with!!
Thank you for top notch service!! I highly recommend your service dept!!
Bought new while being serviced. ????????
The only issue was the windows on my interior detailing were not satisfactorily cleaned
Great service. Very prompt and friendly!
Great service visit…service rep Josh was super??????????????????
My tire pressure monitor is now not working. The car still rides rough although the noise is gone.
Nikolas is always very personable
Nothing was explained to us. We were only asked to sign. We would appreciate it if 2-3 sentences of explanations were offered. Thanks.
Professionals kind and thorough
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