Service Center

Real Reviews From Verified Customers

Angela H.
2 out of 5
11/21/2024
Zerryck Rodgers was great. He explained everything he kept in constant contact and he provided a rental car for the five days I was without my truck. The issues I have are not with him; I take issue with the condition of my vehicle when returned to me.
Michael S.
4 out of 5
11/21/2024
Valet process worked very well and service was performed quickly. I’d be inclined to use this approach again but leased vehicle additional mileage is a concern.
Kimberly L.
4 out of 5
11/21/2024
Josh was great. Kept me updated on the service for my car. The problem was resolved. I’m disappointed that for months there has been no courtesy washes and/ or even vacuuming of the vehicle when receiving service. Those little extras are what sets Lexus above, now nothing. A simple 2 minute vacuum out of the vehicle would go a long way…
Karen H.
5 out of 5
11/21/2024
Josh was awesome. Appreciated all his help with everything. Great service.
Joseph N.
4 out of 5
11/21/2024
Thank you for the making this service appointment so painless. I usually take a loaner but opted to stay and wait. Service lounge was very comfortable and my wait was within the time promised.
Dustin E.
5 out of 5
11/21/2024
Josh was helpful in the repair needed on my car. Gave updates
Conte C.
5 out of 5
11/21/2024
Tech did great job. Mike Conte.
Dreama S.
5 out of 5
11/20/2024
Great job
Judith B.
1 out of 5
11/20/2024
That's the first time ever that my car wasn't washed or cleaned inside. On the charge, it said things to do. Some were done some weren't, but there was a totaled charge. Confusing.
Pam R.
4 out of 5
11/20/2024
Josh explained everything thoroughly and though he didn't have to, he found a discount for me. Amazing!
Timothy L.
5 out of 5
11/20/2024
Very professional yet easy to talk with!! Thank you for top notch service!! I highly recommend your service dept!!
Stephen B.
4 out of 5
11/20/2024
Bought new while being serviced. ????????
Jackie S.
4 out of 5
11/20/2024
The only issue was the windows on my interior detailing were not satisfactorily cleaned
Theresa S.
5 out of 5
11/20/2024
Great service. Very prompt and friendly!
Donovan C.
5 out of 5
11/19/2024
Great service visit…service rep Josh was super??????????????????
Amber B.
1 out of 5
11/19/2024
My tire pressure monitor is now not working. The car still rides rough although the noise is gone.
Dave B.
5 out of 5
11/17/2024
Very professional!
Brian C.
5 out of 5
11/17/2024
Nikolas is always very personable
Guohong H.
2 out of 5
11/16/2024
Nothing was explained to us. We were only asked to sign. We would appreciate it if 2-3 sentences of explanations were offered. Thanks.
Darlyn M.
5 out of 5
11/16/2024
Professionals kind and thorough

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