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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3543 reviews 66%
4 star 1144 reviews 21%
3 star 127 reviews 2%
2 star 287 reviews 5%
1 star 230 reviews 4%
Review Us
Jeff S.
5 out of 5
10/25/2024
Pryce was excellent...and he was dealing with a not very happy man (me). But he resolved the situation in an excellent manner.
Keith R.
5 out of 5
10/25/2024
Excellent job
Phyllis T.
5 out of 5
10/24/2024
Always great, professional seevice
Karen H.
5 out of 5
10/24/2024
Josh and everyone else went out of their way to help me out today and I so appreciate it.
Gregory R.
5 out of 5
10/24/2024
Very good service
Mary Ann.
4 out of 5
10/24/2024
I love absolutely love going to the Lexus dealer everybody. There is so kind thoughtful. And always have you and your car number one.this dealership makes you feel number one
Kimberly Z.
5 out of 5
10/23/2024
Nick is always thorough, communicates well and pleasant to work with.
Ronald G.
5 out of 5
10/23/2024
As always outstanding service’ great dealership. Keep the outstanding service
Polly L.
5 out of 5
10/22/2024
Very thoughtful. Explained all details very well. Very clean environment as well.
Jeff S.
4 out of 5
10/20/2024
Zerryck was very good. Explained things well and pointed out work that I should consider. As always, good job from your people.
Norman M.
5 out of 5
10/20/2024
Excellent service as always!
Raied A.
5 out of 5
10/19/2024
I appreciate that you were able to get my car looked at and repaired on the same day without being on the schedule. Thank you.
Linda R.
5 out of 5
10/18/2024
First time at Akron Canton Lexus. Moved up here 1 yr ago.My service had been at Scottsdale Lexus. Derrick and the AC Lexus team were great!
Jeff S.
5 out of 5
10/18/2024
Pryce was very professional and nice.
Beth V.
5 out of 5
10/18/2024
Great service. Your service team is great very friendly and very helpful. Thank you.
Taylor C.
4 out of 5
10/18/2024
Service was great. Only complaint is the loaner was pretty dirty, so I washed it once I got it home.
Catherine H.
4 out of 5
10/17/2024
Josh is a huge asset to Lexus of Akron!!!!
Yvonne G.
4 out of 5
10/17/2024
Team, especially Nick and Derrick took good care of me. Nick was great as always!
Sheila P.
4 out of 5
10/17/2024
I Will respond to the survey as soon as possible and it will definitely be favorable. I enjoyed meeting Josh today and the young gentleman who instructed me on the operation of the electric car.
Michael P.
5 out of 5
10/16/2024
I’m very happy for the service ?????????? Thanks for everything Josh Jancha ????????????

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