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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3534 reviews 66%
4 star 1140 reviews 21%
3 star 127 reviews 2%
2 star 287 reviews 5%
1 star 228 reviews 4%
Review Us
Stephanie H.
4 out of 5
3/2/2025
Very helpful and courteous. Took good care of car and maintenance needs. Answered questions. Very helpful.
Gary C.
5 out of 5
3/1/2025
Very thorough and courteous
Susan C.
5 out of 5
3/1/2025
The car looks great and the pick up and drop off was perfect. I am happy to be working with this Lexus team!
Bob T.
4 out of 5
3/1/2025
Ellie has excellent Communication skills. I felt she went above and beyond to make me comfortable with every part of this transaction.
Cynthia F.
4 out of 5
2/28/2025
I don’t do surveys
Not Provided.
5 out of 5
2/28/2025
Great team effort!
Connie W.
5 out of 5
2/28/2025
She was a great help!! Helped me re -set my password. Answered a few other questions I had !! A+
Robert B.
5 out of 5
2/28/2025
Polite, efficient. Good service
Brian K.
5 out of 5
2/28/2025
Everyone in service is great! From the second you pull in Norm to all the service coordinators like Ellie, always a great experience.
Nancy M.
5 out of 5
2/27/2025
Great job as always!! Top notch service
Alice R.
5 out of 5
2/27/2025
Nickolas was very professional and pleasant.
Virginia S.
4 out of 5
2/27/2025
Ellie was so nice. Personable and professional. After I received the inspection report, we talked on the phone what i wanted to have done, she figured the total I owed. There were no surprises when I picked it up.
Ken R.
5 out of 5
2/27/2025
Great service team. Keep up the good work!
Robert B.
4 out of 5
2/26/2025
The work was completed on time and budget. Although I didn’t notice at the time, they even filled the tank.
Debbie B.
5 out of 5
2/26/2025
Everyone was very helpful and friendly.
Robert B.
5 out of 5
2/26/2025
Great communication. Appreciated the prompt and complete service.
Tammy D.
5 out of 5
2/26/2025
Quick, friendly and efficient service as always.
Tracy W.
5 out of 5
2/26/2025
Great service!
Linda S.
5 out of 5
2/26/2025
Always a good experience at Lexus
Charlene R.
4 out of 5
2/25/2025
As always, the service was exceptional. Ellie kept us informed and explained the additional service my car required. She was very knowledgeable and explained it very well. We have come to expect this level of service from Lexus of Akron/Canton and they never disappoint us! David & Charlene R

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