Nikolas and the crew were terrific! His patience, knowledge, and care with which he treated me were exceptional. I appreciate his resourfulness and trust that my vehicle is in top performance condition. Nikolas is an asset to the Lexus of Akron/Canton team!
Friendly and efficient. A pleasure to work with.
We had a Check engine notice. They got us in right away, discovered the issue and explained how we could avoid it in the future. Great staff and service.
Technician was great . Very disappointed in the billing, received 3 different amounts as to what was owed . Technician straightened it out . Car was very dirty with finger prints everywhere. I thought Lexus washed cars after service but it be my mistake. Came back to Lexus after 20 years of BMW and Mercedes… maybe my expectations are too high
No car wash!!!
Josh was great. Perfect service!!
I can't believe after the entire building renovation,,,, you didn't do car wash????? Something so simple
Excellent job by providing hassle free services
Nick and his team did a fabulous job. 5 star rating. Would give him higher if it was possible.
Nikolas was excellent. So was Drew helping me with a tech question.
Always professional and I trust him
Always the best. When you’re greeted by Norm, the porter, you can’t help but smile- he is always smiling, calls you by name and wishes you a good day! Josh, the service writer, keeps you informed on the progress. How can it get better than that?
I really appreciate the good, attentive customer service by Nikolas Rair and the teamwork with and good mechanical service by Daniel Burton. They both go the extra mile to listen, understand, and help. Nik always has a kind and effective way of facilitating the automotive needs of the customer with the mechanic. He makes me feel that I am an important customer. Thanks!
Mr. Andrew
Always exceeds expectations
Josh was professional and friendly.
Josh did a very good job.
I wanted them to address the dashboard, you cannot dust it without it scratching it! I was advised to buy a leather cleaner but what happens if that makes it worse!
Please let Lexus know Apple Car Play does not work in the Montrose, Ohio area! They need to advise Apple to look into this!
Your service is why I drive a Lexus
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