Thanks for excellent service.
He was good at explaining what was going to be done as well as answering my questions.
Service was good but a couple things were left unfinished. The team didn’t vacuum the trunk of the car even though a note was left. A big ball of used tape was left on drivers side. Mats were misplaced and not put back correctly.
Excellent service and attention to detail. Thank you for your hard work.
Job was done in a professional manner.
Josh, was fantastic! In fact, the entire team was fantastic as well!
Very good service and friendly staff
Service was friendly, helpful and an all around great experience. Glad I bought a Lexus.
Pryce was very professional and efficient.
He along with everyone I encountered was very polite.
It was a wonderful experience.
As I was driving home I told myself:
“Wow, so this is what it means to be part of the Lexus family, I like it!”
Thanks for making my first appointment practically stress free!
I got an oil change. parked the car on my driveway then noticed an oil leak under my car.
The communication was great and customer service. The detailing was not the best. The exterior top of the car groves still has green marks, the passenger door inside leather has dark hand mark on it. The driver side also has some marks on leather on door. The driver side sun visor still has spots on it and a few minor places of ceiling. The driver side hand holder on ceiling also has some dark marks on it. The car is a lot cleaner then it was but the exterior groves and interior ceiling was forgotten and the car was not checked for marks that occurred with the cleaning process.
Didn’t care for the electric loaner vehicle but was grateful you have valet service . Both ladies were charming and nice !
Excellent top service approval
Just one small thing, the oil change reminder was never changed
Love the service department.
Great experience. Very professional staff.Everyone was cordial and helpful.
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