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Real Reviews From Verified Customers

Service Center Review Summary

5 star 596 reviews 71%
4 star 158 reviews 19%
3 star 13 reviews 2%
2 star 31 reviews 4%
1 star 46 reviews 5%
Review Us
David L.
5 out of 5
10/4/2022
Yes
Donald B.
5 out of 5
10/4/2022
Awesome Service
Laura Y.
5 out of 5
10/1/2022
Thank you all there at Star Chrysler for a job well done
Jimmy M.
5 out of 5
9/30/2022
David Crow the technician also needs recognition for going above and beyond in getting my truck repaired. He worked late to get the job completed knowing I had an out of town commitment. That man deserves a pay raise for his work ethic and taking care of his customers
Sara G.
5 out of 5
9/27/2022
She was very helpful. Great employee!
Josie M.
5 out of 5
9/27/2022
Exceptional service department, and fast too!
Chris O.
1 out of 5
9/27/2022
I call and your service rep says 6 to 8 weeks. I have someone bring in a different service truck and you tell them 12 to 14 days! Make up yalls mind. He is having transmission issues. I was having fuel pump issues..
Johnny R.
5 out of 5
9/25/2022
Great staff. A++++ customer service
John R.
4 out of 5
9/24/2022
Explained what was being done-products used and cost. Very polite and professional. An asset to Starr
Rachell K.
4 out of 5
9/23/2022
Kaleee has been amazing since I started going there. Glad to see as a service writer.
Jessica A.
5 out of 5
9/23/2022
Samantha was great! Thank you
Mark D.
5 out of 5
9/21/2022
Very professional and respectful took care of all the issues I had was done on time thank you
Michael P.
5 out of 5
9/14/2022
Great thanks!!
Garth C.
4 out of 5
9/12/2022
She is a great communicator and gave me good customer service
Terry W.
4 out of 5
9/11/2022
Star Dodge's fast and courteous service was a blessing. As I only have the weekend off. Not having to spend all day with my truck in the shop, was a godsend.
Jimmy M.
5 out of 5
9/10/2022
Samantha was outstanding
Clifford F.
2 out of 5
9/9/2022
I had to pay nearly $2,000 to have the visors fixed in my Gladiator. Given that Jeep has obviously replaced a lot of these, I feel it should have been covered since it was an obvious design or materials problem. My Gladiator was not far out of warranty and I feel Jeep should have done a recall on the visors. Other than that, Samantha was excellent and I appreciated her professionalism and attention to my problems.
Glenn M.
5 out of 5
9/9/2022
Very pleased with my service
Mark M.
4 out of 5
9/8/2022
As usual service was great. This is the only dodge dealership I will deal with, others have been terrible
Alberto R.
1 out of 5
9/4/2022
Service department was Very understaffed , it was very difficult to get a hold of someone in the service department and I had to make arrangements to have my truck moved to a different dealership and I paid for it out of pocket because I was told that I would have to wait about 3 weeks just to have my truck checked in order to find out the problem.

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