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Real Reviews From Verified Customers

Service Center Review Summary

5 star 596 reviews 71%
4 star 158 reviews 19%
3 star 13 reviews 2%
2 star 31 reviews 4%
1 star 46 reviews 5%
Review Us
Not Provided.
5 out of 5
5/19/2022
Treated very well very pleased with the service
Gary S.
4 out of 5
5/18/2022
All good. About 4 yrs ago i needed a oil change on this truck and they made me make a reservation a wk out and i did. It was for friday morning at 8:00. We had plans for it that afternoon to go out of town at 4 o’clock i told them my appointment was at 8 and i have to have it and service manager told me with a real smart attitude that 8:00 was the drop off time it wasnt the time the work was to b done.0
Cheri T.
5 out of 5
5/16/2022
We always get friendly & efficient surface at Star Dodge! We are very satisfied!
Mark M.
5 out of 5
5/15/2022
Samantha is always helpful and gets my truck taken care of.
Juan R.
5 out of 5
5/15/2022
Great customer service
Gary O.
5 out of 5
5/15/2022
Okla went above and beyond in helping us get our vehicle fixed. We really appreciate his polite and efficient when working with us!!
Kenneth A.
5 out of 5
5/13/2022
She is the best
Todd W.
2 out of 5
5/13/2022
Loved the customer service but day after being home the same thing is wrong and have to take it back !
Bobby E.
5 out of 5
5/12/2022
Appreciate the willingness to work me in and solve my problem with A/C. Thanks.
Ismael A.
5 out of 5
5/11/2022
Frat guy to work with. Very helpful
Doug P.
5 out of 5
5/11/2022
I was pleased with the service and it was completed in a timely manner. Thank you.
Michael R.
5 out of 5
5/10/2022
Okla is a great person and very happy to help! He’s definitely a great person to have when you walk in the door. Thank you so much!
Julie K.
5 out of 5
5/10/2022
Above and beyond service
Travis P.
4 out of 5
5/8/2022
Samantha was great. Whoever did the maintenance work on the other hand did not have the same professionalism. There were grease hand prints all around and on the side of my truck. I have no problem with it getting dirty but at least have the decency to attempt to wipe them off. Been do business with dealerships and this was well below par. But then again that seems acceptable out here in west Texas. Maybe I expect to much but was extremely disappointed in the carelessness or maybe more the lack of caring.
Melissa C.
5 out of 5
5/7/2022
Have a very good experience and great turn around time
Nicholas H.
4 out of 5
5/5/2022
She was super nice and got me in right away
Carol J.
5 out of 5
5/2/2022
Thank you
Ed K.
1 out of 5
5/1/2022
This is the second time I had my truck serviced with my tires rotated and both times I get home with truck and lug nuts have been loose
Larry M.
5 out of 5
5/1/2022
U guys were great
David L.
5 out of 5
4/29/2022
Very pleased with the service.

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