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Real Reviews From Verified Customers

Service Center Review Summary

5 star 596 reviews 71%
4 star 158 reviews 19%
3 star 13 reviews 2%
2 star 31 reviews 4%
1 star 46 reviews 5%
Review Us
Josh M.
5 out of 5
1/23/2022
Okla is did a good job with my keep repairs.
Not Provided.
5 out of 5
1/23/2022
Great friendly service
Junior B.
5 out of 5
1/22/2022
Very courteous and helpful
Carlos T.
5 out of 5
1/21/2022
Very professional and courteous.
Patricia H.
5 out of 5
1/19/2022
Samantha was wonderful!
Crystal R.
3 out of 5
1/18/2022
Transparency/communication it was liken in my case any thats why I rate the service-0- zero!
Yvette M.
4 out of 5
1/18/2022
Thank you for your awesome kindness. I walk in and immediately was attended to. In no time I was back in my truck. I absolutely love my Ram and I am so greatful for the staff at Star dealership in Big Spring. I am recommending all my friends and relatives to buy from Star. The name is very suitable for your work ethics. Thank you so much again.
Sherry V.
4 out of 5
1/14/2022
Service department personal we're this upmost respectful , helpful , johnny on the spot answering my question ! Fixed my vehicle in a timely manner and did and awesome job ! Very professional service department !!!!! A plus from me ! I will continue to take my vehicle to them ! Thank you guys so much !!!! I'm giving you guys ???? percent rating !
Dan T.
5 out of 5
1/13/2022
Okla was very friendly and professional. He kept me in the loop while I waited for the recall tasks to be performed.
Tonya M.
1 out of 5
1/11/2022
I never got a response to my question
Seth S.
4 out of 5
1/8/2022
Okla did awesome!!! I hate having to answer one question at a time on this survey verses someone just asking me how okla did!! Okla has always treated us with the up most of respect and done his job!!
Chuck G.
5 out of 5
1/8/2022
Job well done. Thanks
Kirby C.
2 out of 5
1/6/2022
Samantha service representative did good job. Service tech on other hand didn't. It seems he didn't know what he was doing. Put our truck to side before finishing diagnose. So picked up our truck. Have owned 4 Dodge trucks and always had good service from Advantage Dodge in Farmington NM.reason we took truck to Star was because traveling. Will have truck diagnosed at another dealersip.
Mandi T.
5 out of 5
1/5/2022
The service department is by far top-notch. They were quick efficient and very professional. The general manager there could take a few lessons from the service department on how to treat people.
Ernesto A.
5 out of 5
1/2/2022
Thank you ..
Amando C.
5 out of 5
1/1/2022
Was all good, all were curtió us and helpful.
Mike T.
2 out of 5
1/1/2022
Was very pleased until picked up truck to leave, ashes in the interior and smelled of cigarettes. I won’t be back
Tina B.
5 out of 5
12/30/2021
Great service
Tabitha C.
5 out of 5
12/29/2021
Thank you Star!
Michael C.
5 out of 5
12/28/2021
Okla was extremely helpful with seeing through my repair needs! I will continue to bring all my business to him!

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