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Real Reviews From Verified Customers

Service Center Review Summary

5 star 596 reviews 71%
4 star 158 reviews 19%
3 star 13 reviews 2%
2 star 31 reviews 4%
1 star 46 reviews 5%
Review Us
Micheal M.
5 out of 5
2/28/2023
So impressed with the service and the quickness of the service
Sylvia M.
4 out of 5
2/27/2023
She knows her job very well
Tawna M.
5 out of 5
2/27/2023
Great customer service
Chuck G.
5 out of 5
2/26/2023
Job well done
Nicolas D.
3 out of 5
2/25/2023
Just get that alignment machine fixed and we will be golden…
Sharon S.
2 out of 5
2/23/2023
The recall was NEVER done because I was never told I needed to be there to order the RECALL AIR BAG before the service was done. Went for the appointment today and told that. Not a happy customer. Midland here I come.
Kelly R.
5 out of 5
2/15/2023
Samantha is very professional and efficient. But her most endearing quality is her kindness.
Pamela B.
5 out of 5
2/14/2023
Wish Dodge Dealerships would have their own tow service. I got so screwed on the price with Mitchum towing.
Mida D.
1 out of 5
2/13/2023
Grease stains were left on headliner and sun visor after installation of curtain airbags. Tech seem not to care about his work or the use of glove, left empty coffee cup in vehicle. Poor poor regards to customer vehicle.
Junior B.
5 out of 5
2/11/2023
Great service Samantha is an asset to Star Dodge !
Vicki S.
5 out of 5
2/11/2023
Got everything I needed & in quick time. Very happy,
Clyde F.
5 out of 5
2/9/2023
Samantha took care of the recall as planned. She was very pleasant and professional. 100% satisfied.
Erika S.
5 out of 5
2/7/2023
She’s great
Tabitha C.
5 out of 5
2/2/2023
As ALWAYS, Star service! Thank you Brandy!!
Jimmy H.
4 out of 5
1/30/2023
Star Chrysler Dodge always makes my needs always meets my needs always meets my needs meets and quality service
Amity K.
5 out of 5
1/29/2023
Brandy was very polite and considerate of my time, keeping updated as to progress and needs of my vehicle. If I’m in West TX the next time my vehicle needs service I will definitely bring it back to Big Spring.
Michael G.
5 out of 5
1/28/2023
The staff was great and friendly!! Will be back
Sharon J.
5 out of 5
1/27/2023
Very friendly and efficient and helpful
Clyde F.
5 out of 5
1/25/2023
Brandy did a great job helping me get warranty and recall work done in addition to scheduled service. Good attitude, paid attention to my requests, and kept me informed with periodic updates during the process. Happy customer!
Tara P.
5 out of 5
1/25/2023
Absolute great service.. brandy was awesome. Very good communication. The technician Nick did an excellent job on my truck. Would recommend coming back

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