Carl keeps you updated with what is going on with your vehicle. Is honest and truthful with the cost. I appreciate that. When I bring my vehicle in I look for Carl.
Thank you David a Ortiz for awesome customer service.
He was knowledgeable and I was glad he got my car serviced at the timeframe by the time he gave me my car back.
Very fast, and good service. They communicated well.
DAVID DID A GREAT SERVICE
David was amazing very helpful. He explained everything that need to be done to our viecle and let us know what was the best way to have everything done to our car. Again he was amazing I give him a 130% of knowing what he is doing and giving us the best experience at Win Chevrolet. I will be requesting him for my next visit for sure.
Thank you great job
David Ortiz
I took in my 2020 Silverado for a light that showed up on my dashboard. I was told I had to leave my truck there for a diagnosis which I was initially okay with. After an entire week at the dealership, I was called to go ahead and pick up my truck because it was ready. I am highly disappointed at the fact that no diagnosis was given to me after being told nothing was wrong with my vehicle. I was also charged an oil change fee and the oil change was never done. After a whole week, I was told there was no technicians. Communication was terrible as I was thinking my vehicle was getting proper work and I received it with more problems than it initially had. My truck was releasing white smoke as I drove off in it after picking it up from the dealer. Sales person I spoke to was helpful but the dealership service was terrible.
Carl is the man! Makes you relaxed! Like going to see a family member!
Service department do not honor the coupon I had for the oil change with a tire rotation for $59.99. I was told it did not apy to my vehicle. I also asked the service person to have my vehicle washed.
He said he would. But was not done. The cashier was rude.
I will not be you vehicle service Dept again. This was my 2nd oil change with them, with the same results
Good service and amablery persones,thank.
German was very professional and explained everything very clearly to me as well as gave me options. The service was done in a timely manner.
You have great people working there I appreciate their work
Very professional...He took time to explain and delivered reasonable time on service
I like dealing with Roger , he’s professional in all aspects of his job & very friendly as well . Good guy & everything always runs smooth when I drop off my truck . Communication is great !!
Thank you for great costumer service!!!
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