Rachel makes a trip for service into a very pleasant experience. She is always ready to help and to answer any questions. I really miss her when she is not there. She has been my service helper for many years,and I really appreciate her help.
He was very kind n curious, professional n to the point. I would give him a 10.
Walter provided excellent customer service. He provided timely. friendly and accommodating service and secured a loaner car for me as I needed a full brake job on my Kia Telluride. The next time I have my car serviced, I will always ask for Walter. He is a great example of the quality brand Matt Blatt Kia is know for in the NJ car industry.
Thank you Walter!
Carmelo B
I am always satisfied with the service received from Lou and Rachel
Rachel is great and always helpful.
Walter was excellent! He kept me in the loop on the status on my vehicle from when the technician would be ready for the drive along with how long it would take to complete the repair. His focus was always on the my experience. Walter left me feeling the customer feeling confident Kia was going to service my car like it was his own. He provided me with white glove service from being to end. Valued employee. Dave the technician was excellent as well! Trusting man.
Rachael was awesome, but the issues with our car aren’t really fixed which means having to deal with this again.
Jim Carlock
****-****-xxxx
Great service
Very pleasant people
I love my Sportage
Thank you!!
Ben is always extremely thorough when helping my wife and I
we couldn’t be more pleased with the service.
Professional Friendly staff and service, what more can I ask for
Easy appointments, efficient car maintenance, beautiful dealership and everyone was polite and friendly. Great Job!
Excellent service very nice employees very trustworthy and I always feel comfortable when I bring my vehicle in for service.
Rachel seems to be in some sort of leadership position within the service space. If she is not, she certainly carries herself that way. She clearly takes pride in the customer experience which is a nice thing to see. Well done.
Rachel and the rest of the staff are terrific!
I was pleased with the time in which it took for the service to be done and Walter took the time to answer my questions and try to resolve my issues
Requested services performed and completed on time. Also appreciate not trying to suggest additional services.
Rachel is absolutely amazing. Great customer service.
Benjamin was extremely helpful and professional. He got my car fixed very quickly. I highly recommend him for your service needs.
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