My appointment was for 1:00 PM and the car wasn't even brought into the service bay until 2:00 PM. No one told me that there would be a delay or keep me informed as to the status of the OIL CHANGE. I was told at 2:30 that it would be done in 15 minutes, but the service wasn't completed until 3:15.
Rachel is the best. I have worked with for many many years. She is a please to work with.
Luis has treated me and the issues with my car in a very professional manner. He deals with customers very respect full. He is honest about what needs to be taken care of on the vehicle that is important to do now and what can be taken care of at a later date which allows the customer to work for them financially. I have worked in customer service in many situations so I feel I have the experience to say that you have a valuable employee with Luis at your location
Rachel Was fantastic she is a real professional with great people skills
Louis is an excellent employee. He is very pleasant, polite, and efficient. He makes surethat the customer is well informed and satisfied with the work. Thank you
Rachel goes above and beyond in servicing my car, keeps me updated on repair status, she is excellent!
Service appointments are a truly nice experience, at Matt Blatt Kia of Toms River. The service is quick, and through, and the Staff is amazing!
Rachel Adamec, always makes her customers feel welcomed, and she is very genuine, and very professional at all times. She is a very big reason, I take my car there for my service appointments.
Rachel did a wonderful job keeping me updated
Very good and professional thanks
I am very happy to come to your service
Very friendly and honest service
Louis was very helpful and expedited my service and got me back on the road quickly.
Having Lou to help manage my car services and answer my questions is a God-send!! He is always cheerful and detailed!!
Professional courtesy and honest Louis kept me inform every step of the way gave me a set date for my vehicle to be ready and was as he said thank you very much for your help support you are greatly appreciated
If you can give Rachel a raise. Good people like her are worth every penny you pay them. A C Sax
The work was completed quickly
The wait area was neat and clean
The staff was friendly and helpful
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