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Real Reviews From Verified Customers

Service Center Review Summary

5 star 612 reviews 69%
4 star 203 reviews 23%
3 star 27 reviews 3%
2 star 20 reviews 2%
1 star 29 reviews 3%
Review Us
Marianne K.
5 out of 5
10/19/2022
Very satisfied with the service!!
Kirsten C.
5 out of 5
10/19/2022
Once again Lou and the rest of your team provided amazing customer service. Thank you so much!
Bruce C.
1 out of 5
10/19/2022
Wasn't happy to learn of a 3% credit card charge whe I picked up the car. $30 charge on top of my $1067 bill is outrageous. Car not Rady until 4:45 after dropping off at 8:00 A.M. I would have written a check if had known of the excessive card charge!
Richard R.
4 out of 5
10/18/2022
Rachel is the best !!
Albert K.
4 out of 5
10/17/2022
She’s great!
Charles R.
4 out of 5
10/17/2022
I know that each service interval has been a pleasant and completely satisfactory. I know that the work done has, in the past, and is now professionally done.
Jeffrey H.
5 out of 5
10/15/2022
Lou was amazing
Geremia P.
5 out of 5
10/14/2022
She was great
Alan S.
5 out of 5
10/14/2022
Rachel is friendly, knowledgeable and always willing to help
Michele M.
4 out of 5
10/13/2022
I have dealt with Rachel a few times...... she's pleasant, full of energy, knowledgeable, helpful, and gives off the vibe that "she really does care" A very friendly girl which seems to take pride in her work I would say she is an asset in the service dept
Lisa O.
3 out of 5
10/13/2022
I am extremely satisfied with Rachel Adamec. She has gone above and beyond everytime I have had service done at this dealership. However I will never recommend Matt Black Kia to anyone I know. I was screwed over hy this dealership with the initial purchase of my Kia Nero, and the subsequent servixe issues I had with the Neros engine.
Carmen D.
5 out of 5
10/12/2022
Very nice professional and excellent job. Thank you
Lidiya B.
5 out of 5
10/11/2022
Thanks so much, about fixing my beautiful car KIA Soul and good advice how taking care in future ! All your team is professional and helpful !!!
Renee L.
5 out of 5
10/11/2022
Service was fast, the waiting area was clean and comfortable, the staff was pleasant and professional.
Dean D.
5 out of 5
10/11/2022
Always great service at Matt Blatt Kia !!
James M.
5 out of 5
10/10/2022
Very helpful job well done 5 star
Alexander S.
5 out of 5
10/10/2022
Ty
Jeff N.
4 out of 5
10/8/2022
Yes, will do.
Susan Y.
5 out of 5
10/6/2022
Very friendly staff
Philip M.
5 out of 5
10/6/2022
I was very impressed at the quality of service

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