There was a scratch on my windshield.....this is the second issue. The first time the wrong windshield was ordered and the second a large scratch. Still had to pay $225
Braxton, was probably the nicest customer service person I have ever dealt with. Definetly be returning.
Team Chevrolet of Goldsboro did a fantastic job!!!!
Warm, friendly and professional, felt like I was at home!
And I really like what you have done with the place, the renovations are fantastic!!!!
Belle was very professional, nice and courteous. Thanks for the service. Betty J
Josh was awesome and very helpful
Excellent experience and I will be coming back!
They was more wrong whit it than when I dropped it off to yall
Belle was pleasant, polite and knowledgeable.
She kept me informed regarding the status of my service as well.
Great customer service!
I brought my vehicle in for an oil change and service. Upon receiving my vehicle back, the audio would not work. I brought it back in and was told it was on me to pay for the diagnostic and that they did nothing wrong. I have since traded the vehicle in for a Volkswagen and will not be returning.
Didn’t get done. Had appt a week ahead of time. Checked in early as #2. Other vehicles arrived after and were taken in. Waited 1 hour 20 min. Still not in. Asked for manager none on duty. Rep said problem was call center booking appts. Asked for my keys back and left. Bought my Traverse there but if this is indication of what to expect I won’t be coming back. I drove 30 miles rather than go to a closer dealer. Felt loyalty plus I had 2 free oil changes coming since the night I bought the car the paperwork printer was broken and took hours extra to finish.
Very knowledgeable, courteous and helpful guy! Great asset to your team!
Thanks Kasey for making my visit very pleasant
I was completely satisfied with Kasey. She communicated with me very well making sure I understood the was needed for my vehicle. She also reached out to me in a timely manner letting me know the progress that was being made with the service of my vehicle. She showed excellence in handling the things I needed. Thanks so much for the great job she did.
Josh did a great job. He is a real pro. I am concerned about not being able to use the Chevy Rewards program at the Body Shop.
Kasey is always so helpful!
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