It was so nice to provide a loaner. It definitely made the day much more enjoyable
Braxton is a very pleasant young man; and it was a pleasure having him as a service advisor.
Great work truck looks great????
Listen to your customer complaints regardless of how busy you are. A customer shouldn't have to come back for the same thing twice when it could of been taken care of the first time if they would of taken time to listen effectively.
Whoever cleaned my vehicle thos time did an amazing job!!! Thank you so much!
I love the quality of service provided by Team Chevy over the last several years. However I was blow away by the price at the end of my service. It was double what I thought it was going to be. It would have been a great courtesy to the customer to at least have an idea what the customer would be expected to pay. I was never provided an estimate, at scheduling, drop off, or at notification of completion. For routine maintenance I was expecting approximately $300, NOT $700. I understand the service advisors do not control the prices however, more communication with the customer would have be extremely beneficial. Honestly it makes me question if I’ll return to Team Chevy.
Very courteous. Always enjoy dealing with him.
I understood what he were telling me .i wanted him to find the issue. Of the low battery,,Auto stop..it ok i do what he ask me to do....Thank you..
Kasey does an excellent job at explaining what we could expect and then keeps in touch throughout the process to let us know how things were progressing along!
It took way too long considering I had an appointment. Other than that I was satisfied.
Kasey was very understanding and helpful!
Easy schedule and drop off and quick service
I had an appointment, arrived 5 minutes early, and was there 1 hour and 55 minutes to get my vehicle serviced. That’s entirely too long??
I was pleased with the representative but I was NOT satisfied with the service!!!!
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