Absolutely satisfied!! This young man was very courteous and attentive. He is certainly a credit to Toyota service.
Friendly , fast and efficient service
Instructions we clear and everyone smiled and polite
Bo was very courteous and knowledgeable. This was my first maintenance follow up and didn’t know that a car wash was included until after it was done. I would have refused if asked, since the vehicle was recently ceramic coated and the surface slightly compromised. A hand wash with ph neutral car soap plus System X refresh spray should solve the issue. Nevertheless, my experience with Bo and Hartford Toyota was excellent.
I appreciated the specialist asking me if I would like my car washed.
I declined since I recently had my car enameled and was told not to wash it for at least two weeks.
Since this enameling of vehicles is becoming more common, you may want to instruct your staff to ask if the car needs to be washed before washing it. So far, we have been very impressed with your service department.
David D
Told me what he was going to have done and then orchestrated it so that it happened in a timely fashion.
Comfortable waiting area.
Roy was great. Quick and easy process.
I have worked with Janice before. Her attention to detail, keeping you informed and her overall pleasantries are very much appreciated.
I was surprised to hear you do not cover Uber rides for service appointments. It was $20 and you would have a happy customer.
Thank you so much
Excellent service.
Janice was wonderful but I did not like getting information about the car needing more things done and having to get back in line I would rather of known when they found out that I needed those things done to be talked to and then decide if I was going to stay or go, but to go to the back of the line and start over, just doesn’t seem to make sense
Very courteous. Job well done.
Quick and efficient service. Janice was very personable and helpful
The representative was awesome. The place was clean. The service was efficient. If I may, the little things like washing the car and following up on minor work was something you guys used to always do. Over all. Thank you for your service.
I am satisfied with the work but not the price
Roy was very patient and informative, and knowledgeable ,which make my decisions very easy
Quick, professional, and she answered all my questions and was extremely helpful
Janice was great everything was done perfectly and promptly.
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