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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2580 reviews 66%
4 star 821 reviews 21%
3 star 84 reviews 2%
2 star 230 reviews 6%
1 star 187 reviews 5%
Review Us
Barbara T.
5 out of 5
8/5/2023
Outstanding customer service!
Laura O.
5 out of 5
8/5/2023
Bohdan Myta was very helpful
Jonathan F.
4 out of 5
8/5/2023
Roy was great. The call-in and online system is very poor.
Paul Or.
5 out of 5
8/5/2023
Janice was very attentive to our needs for our vehicle. She followed up very promptly to inform us on required work to our car. She explained things very clearly to us and it was a pleasure working with her.
Mamata P.
5 out of 5
8/5/2023
Excellent service and advice from advisor
Jeanette G.
5 out of 5
8/4/2023
Outstanding services
Antonio A.
5 out of 5
8/4/2023
No cambiaron el papel para el prosimo cambio de aceite
Cindy S.
4 out of 5
8/4/2023
Janice is very thorough and a great communicator
Lorraine N.
5 out of 5
8/4/2023
Always great service!
Robel W.
3 out of 5
8/4/2023
Hopefully the case is opened with Toyota, and they could find a fix to recall, everybody is complaining that their new Prius prime is triggering plug in charging system malfunction, whenever they are charging on the sun. The temperature was not that hot in the morning I charged , it will make sense if was a 6.6KW fast charger
Elizabeth C.
1 out of 5
8/4/2023
The repair did not fix the problem. I contacted Mr. Elliott today, and hope to hear from him.
Jasper H.
5 out of 5
8/4/2023
Vehicle performance is much better after service
Barbara E.
5 out of 5
8/3/2023
Friendly and efficient customer service.
Edwin G.
5 out of 5
8/3/2023
He was professional and courteous!
Tabitha C.
5 out of 5
8/3/2023
Love Hartford Toyota it’s been so easy and Felix did a great job answering all my questions!
Rebecca S.
5 out of 5
8/3/2023
Bo is always extremely pleasant and very informative, I appreciate that he takes the time to explain the way the vehicle works in laymen’s terms. I hope you take care of the staff that takes care of you; if given a choice I will always choose to work with Bo.
Miguel P.
5 out of 5
8/3/2023
They did a great job ???? in my truck ???? and great people are working with me great job you guys thank you guys for the job Hartford Toyota keep the good job guys thank you again for your service Miguel God bless you people ????
Marc A.
5 out of 5
8/2/2023
Steve was great! Professional service as usual!
Cheryl O.
5 out of 5
8/2/2023
Felix was very helpful
Minnie J.
4 out of 5
8/2/2023
I’m very pleased with the excellent service given to me on a timely manner. Steve is very kind an compassionate with excellent verbal and communicative skills.

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