Done in a short amount of time; very reasonably priced; polo, efficient service person
Very good and personable service!
Very thorough and thoughtful. I enjoy dealing with Bo for servicing my automobiles.
My Comments about my vehicle you guy do a very good job thank very much
Janice was very nice and patiently explained and answered all of my questions.
Roy was super great. Knowledgeable and focused on providing great customer service.
Bo is the best service advisor; patient, kind, and takes the time to explain issues and how to prevent. Could not be happier
Felix was an absolute pleasure to meet and talk with. I will going to Mr. Olvera for all of my future service needs. He made the experience extremely enjoyable.
Felix Olvera is a courteous professional.we
Service was very well done thank you Janice was very helpful thank all of you and submit
Too long wait time- was told 45 minutes ended up being two hours
Janice always goes above and beyond to make sure everything goes smooth when I drop off my car for service.
Great job Janice and the whole Hartford Toyota Team!!
Felix was a very knowledgeable and helpful! Resolved all my issues.
I had raised an issue with phone connectivity issues. I was told that they do not perform such service at 3:45 pm appointment time. I was asked to come again
Yesterday while you guys called up to confirm the appointment I had reminded about that issue. I was told that it would be taken care of. If uou had told that it needed an earlier appointment time, I would have rescheduled the appointment
It was nice that Hugo cared about my satisfaction, and he was very professional
My original Uber cancelled on me and Bo was able to reschedule a new Uber and I was able to get my car. Bo kept me very informed. I had my car towed on Sunday and Bo called the next morning around 7:30 and let me know he got my paperwork and that they’re going to get my car in and get it looked at and he’ll call me back. I was able to get my car back Tuesday evening so the turnaround is really quick.
I asked for my rava not be washed and they washed it any how every l purchased my rava l always stated not to wash not happy with my service on 07/25/23
Janice was great. She really seemed to be concerned about the customer being satisfied which is highly unusual as of late. Definitely one of the better service managers I have dealt with at Hartford Toyota.
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