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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2580 reviews 66%
4 star 821 reviews 21%
3 star 84 reviews 2%
2 star 230 reviews 6%
1 star 187 reviews 5%
Review Us
Thomas L.
5 out of 5
7/16/2023
Roy was very professional and quick with my service
Eleanor W.
5 out of 5
7/16/2023
Janice was Helpful, efficient, clearly knowledgeable about what needed to be done and she made it happen! The new service team at Hartford Toyota is head and shoulders above most of the past service representatives. Make bringing my car in for service a lot less painful ????
Luz M.
5 out of 5
7/15/2023
Great service!!!!
Susan Z.
4 out of 5
7/15/2023
It felt like I was getting up to the minute information on the progress of the work being done on the car. Any questions or concerns were addressed amicably.
Dileep K.
4 out of 5
7/15/2023
Wonderful service. Steve Elliot took care of my car very well. Optimal time spent. I got electronically car maintenance service document. Only thing which would serve as a better experience would be car vacuum along with wash ( I have package which mentions complimentary car wash with vacuum). Car wash was done but not vacuum. Overall positive experience. Thanks
Tamara M.
5 out of 5
7/15/2023
Excellent service. My sincere thanks to Roy for being so dedicated to his job. Thank you .
Charles R.
5 out of 5
7/15/2023
Staff members were very helpful and respectful!
Maria P.
2 out of 5
7/14/2023
I'm used to have service technician explain verbally what was done and found and what to do next. I usually schedule my next appointment at this time, but none of that happened.The service tech was very cordial and answered some of my questions.
James C.
5 out of 5
7/14/2023
Thank you, Janice!
Irvin K.
5 out of 5
7/14/2023
Very great service.
Atanu A.
5 out of 5
7/14/2023
Roy Angus is the best in service desk. Prompt service , co operate either customer, excellent behavior.
Neishkaly A.
5 out of 5
7/14/2023
Yes thank you so much to Brianna and Andrew I believe that was his name Brianna was very helpful I appreciate her very much it was hard not having a car and how she went above and beyond to do her job with helping me very grateful and appreciative of her and the Toyota team !!!
John L.
5 out of 5
7/14/2023
They did a great job
Kimberly B.
4 out of 5
7/14/2023
Felix was very professinal
Donna R.
5 out of 5
7/14/2023
Excellent
Rosalie L.
5 out of 5
7/14/2023
Great service
Christina A.
5 out of 5
7/14/2023
easy, no hassle appt
Rita P.
5 out of 5
7/13/2023
They explained everything that was being done to my car and kept me updated as the work was being done.
Denice M.
5 out of 5
7/13/2023
Mr Chip went above & beyond very grateful for his support
Haile C.
5 out of 5
7/13/2023
Felix was great!

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