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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2580 reviews 66%
4 star 821 reviews 21%
3 star 84 reviews 2%
2 star 230 reviews 6%
1 star 187 reviews 5%
Review Us
Tahari A.
5 out of 5
7/10/2023
Patient. Effecient. Kind. A pleasure
Maya L.
2 out of 5
7/10/2023
Janice had an attitude and spoke to me in a demeaning way. I have been in sales and customer service for over 20 years. This is not a good way to retain a client.
Raminder R.
4 out of 5
7/10/2023
Goo
Tonya J.
5 out of 5
7/10/2023
Felix was personable, friendly, and knowledgeable about my car
Salvation Army.
5 out of 5
7/10/2023
Great service today. Thanks
Maureen M.
5 out of 5
7/10/2023
Great. All went well.
Connie Z.
4 out of 5
7/10/2023
The Uber ride to my house and return to dealer was great, didn't expect that. Thank you
Emma M.
5 out of 5
7/9/2023
Felt completely satisfied with Hector. Always above & beyond, exceptional service
Donna E.
5 out of 5
7/9/2023
Felix was very professional and efficient in helping me with the service of my car today. He was very detail oriented when explaining what my options were. Thx Felix !!!!
Josianns C.
5 out of 5
7/9/2023
Very professional service, he also answered questions and concerns Very pleased with the service!
Shakerah F.
5 out of 5
7/8/2023
Great service!
Keith B.
4 out of 5
7/8/2023
Steve was helpful in helping assess the repairs.
Edward M.
4 out of 5
7/8/2023
My first time getting service at your dealership. Very smooth process. All my questions were answered. Waiting time was good. Everyone I interacted with were engaging and pleasant to talk with.
Ana D.
5 out of 5
7/8/2023
Great service from Roy
Annmarie T.
5 out of 5
7/7/2023
Janice is an excellent service advisor and representative of the Hartford Toyota Superstore.
Maureen D.
4 out of 5
7/7/2023
Janice was prompt in giving me information, and very helpful discussing my impromptu service request for my move to Indianapolis, which includes a drive of 700 miles in one day, on July 26. I feel confident my car is up to the challenge.
Jacquelyn H.
4 out of 5
7/7/2023
Bo is wonderful!
Kenneth J.
2 out of 5
7/7/2023
I wasn’t satisfied with my service experience still experienced one of the same problems that I brought the car in for.
Luz M.
4 out of 5
7/7/2023
Felix explains everything in detail and has patience when clients do not have a complete understanding or knowledge about cars. Great service!
Hamon A.
5 out of 5
7/7/2023
Thank you Steve E for great service again.

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