Roy was very professional and listened to my needs. Was very informative helpful.
Great job by everyone. Happy 4th of July to everyone at Hartford Toyota.
Great service and great communication
Janice Acosta is the best she does a great job getting me in and out fast she is very experienced and extremely professional she is very helpful she is a major asset to the Hartford Toyota Service Department
Prompt, friendly service. Service took the time they said it would and was done well.
My experience has always be
They were very irresponsible..my car was still having the same sound or noise...besides they got dirty my car with the oil and a hub cover was lost...not going anymore to your place
Everything went smoothly, Roy was awesome
Bo was awesome. I mentioned that I would like the car as soon as it was finished and he really came through. Please pass my thanks onto Bo.
I found out my understanding of my 5 year service agreement was not correct. And, my car only gets an oil change once a year. I thought it was at least every 6 months.
I went to the service counter to pick up my car and the keys, the service person did not mention any issues with my 5000 mile check in. When I got in my car there was a report that said my wheel alignment had failed front total toe. Now I need to call them tomorrow and find out what that means. I wish the service department had mentioned this when I picked up the keys.
Janice was pleasant and helpful. I’m very happy with your new process when coming in for service. Janice was there to greet me and the smoothness with your text updates was amazing. I have been buying my Toyota’s with you since 1998 and will say this is the best improvement yet. Thank you, and I look forward to purchasing my next Toyota with you!
She was very helpful and informative on what needed to be done for my car
great service super quick!
Roy was very polite and professional. He answered my questions and was very upfront regarding the estimated cost for the repairs on our vehicle.
My service experience with Bo M was exceptionally perfect. As always, I’m happy with your service team.
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