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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2580 reviews 66%
4 star 821 reviews 21%
3 star 84 reviews 2%
2 star 230 reviews 6%
1 star 187 reviews 5%
Review Us
Michelle A.
5 out of 5
6/1/2023
Bo was very efficient and kept me informed all the way.
Noel H.
5 out of 5
5/31/2023
Hugo was able to get service done for me even when I didn’t had an appointment. I was thankful for that. And your service team was able to get me in & out in a timely manner. Toyota of Hartford is Number 1 in my books.
Angela T.
5 out of 5
5/31/2023
Hugo Muniz is an asset to the Toyota family. His customer service is exceptional.
Tanweer S.
5 out of 5
5/31/2023
Wonderful experience
Jennifer T.
5 out of 5
5/31/2023
100% Happy !
Tracy S.
5 out of 5
5/30/2023
Roy was thorough and helped me understand the service needs of my vehicle. I appreciated his honesty and patience.
Janet R.
5 out of 5
5/30/2023
Always a good service
Dorothy P.
4 out of 5
5/30/2023
I like that I received a video of the work being done and that I got to look at the filters that needed to be changed.
Harriet H.
4 out of 5
5/30/2023
Janice was supposed to give me 4 rubber tire caps. I didn’t get them. Other than that she was great
Kimberly B.
4 out of 5
5/30/2023
hugo muniz is great
Nicole H.
5 out of 5
5/30/2023
Janice was great-responsive and ensured she covered all bases including checking on coverage from my extended warranty. It was a pleasure working with her.
Jodie V.
5 out of 5
5/29/2023
Always the Best service with Chip Benyi and Hartford Toyota!!!!
Shamone V.
1 out of 5
5/29/2023
N/A I spent lots of money at the repair shop and I spend another 230$ to get my computer reset this whole car stuff is a scam actually
Gordon O.
5 out of 5
5/28/2023
Very pleasant experience everyone was very professional and courteous
Jeffrey C.
5 out of 5
5/27/2023
Always above and beyond
Iris O.
4 out of 5
5/27/2023
Help with finding my price point.
Diana D.
5 out of 5
5/27/2023
Great job!
Jose E.
5 out of 5
5/27/2023
Outstanding!!
Byron E.
4 out of 5
5/27/2023
All I can say is Roy is awesome,you need too employ more people like him
Scott G.
5 out of 5
5/26/2023
Awesome experience. Quick. Easy and super friendly staff

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