Janice was great and professional, I told my friends that got Toyota products to go to Hartford Toyota.
Great person. Made the whole process smooth and easy. Thank you for the service !
Excellent service! Delivered exactly as promised. Keep us fully informed as we waited why our car was serviced.
Polite, efficient. Great service.
This was my first time having my car service at the dealer and I was very satisfied with the service Mr Hugo was a complete gentleman He so very helpful caring polite He is very well trained in his field and was just a very wonderful person to deal with I will always go to see mr Hugo next time I am having car problems Thanks mr Hugo for your service ??
Thank you for solving my issues
My emissions was quick and easy and Bo was great!
Thank you for fixing the tire pressure light .
Janice gives me good advice to get new tires. Very professional.
Janice is the best service person I have ever worked with!!
Janice did a great job taking care of what my car needed today!
I was told there were acorns in my air filter and the blower had to be removed and cleaned for almost $300. I declined the roughly $300 charge to clean.
However when I arrived home and opened the filter under glovebox, I found all the referenced acorns sitting on top of the filter and a few on the floor of the passenger cabin. Is that to say that a tech at the dealership actually opened up my filter, saw the issue, saw all the acorns, and because I didn’t chose to move forward with the $300 fee, carefully put the old filter with all the acorns right back in the car? That’s kind of crazy, if so.
Hoping there’s some other explanation.
Bo makes it so easy to get in for service and takes good care of you. He calls when he says he’s going to call or you get textedwhen he says you’ll get texted. I appreciate straight forward talk about my vehicles and what we need to do to keep us all traveling safely.
Great customer service from a sales and customer service person !
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