She is really efficient and committed to do her job for the Coustumer satisfaction
I understand the service should be every 6 months or 5000 miles whichever comes first however why the next service due is in 5 months? I asked for a simple check on the locking/unlocking beep notification which is not working I was told a diagnostic needs to be preformed and it will cost $160 also based on the service checkup I’ll be updated however I was not updated on this which I’m not happy with, I think the factory warranty should cover this which is 5yrs 50000 or 60000 miles, not sure why this was not covered, one thing I understand is that every opportunity you are trying to charge the customers, simple things can be done as a good gesture, thanks
The service given to me and my card was great. Would recommend this place.
Felix was welcoming, professional and knowledgeable.
He explained things very well. Superb!!
Always a pleasure working with Bo. He’s very informative and explains any questions you may have.
Wonderful people work there. Great job on the car too
The toyota representative have a very rude attitude just because I was trying to talk with toyota over the phone because my trunk still under warranty , he don’t even care about helping me out, by the way I just think he was racist , the way he talks and the attitude.
He charge me almost $400 for a truck that still under warranty and don’t even pick toyota customer service calls . I’m filling a complaint to this dealer.
Ms. Acosta is very nice and competent, but she had too many customers. I felt that you should have more personal. it Was As If She Were On Roller skates!
Very prompt courteous service
I have been bringing my Camry there since I bought in 2019. I have had Steve a few times in a addition to today. Always very happy with him.
Hugo was very efficient, professional and friendly.
Super kind, attentive, and quick service
Steve did an excellent job once again, service was timely, and Steve is just excellent at his job. Overall fantastic service all around! Kudos to the entire Hartford Toyota Superstore team!????????
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