Very thorough and pleasant customer service. Likely to return for next service, despite the distance I have to travel.
Job well done and thank you to Bo for his help.
Felix Olvera provided excellent service during my visit. He printed out my Multi-Point Vehicle Inspection and thoroughly reviewed the issues found in great detail and patiently answered all my questions. Felix also went out of his way to print out the results of my battery test at my request.
Very pleasant, friendly and helpful service always
Everything was great! Excellent experience!
As always servicing my car at Hartford Toyota is as quick and efficient as it gets.
Bo was friendly and professional. He took extra time to explain the work being done and to make sure I understood how to access the digital resources.
Roy he did everything to make us feel Olay. Really good service and very professional. Lucky you have him.
Best dealership I have had service at
Great service not long wait time
You guys are amazing , and highly trust worthy professional . . Thank you !!
Love the service team at Hartford Toyota! Quick responses, fair prices, appreciate when they show in video what’s wrong, etc. thanks for the Uber rides as well. Definitely will be back!!!
I was very impressed with Janice's friendly behavior, her customer service and professionalism. Definitely deserves alot of praise and possibly a raise for her service.
My service with Steve was stellar as expected. I had a question about a 10% I over heard offered to another client. I spoke with the Manager Mike, and either he wasn’t enthused about provided me with adequate professional service or he’s simply incompetent. That’s something for the senior management team to decipher. When I asked about the prices I was quoted he was either completely uninterested or has no knowledge of the services and prices offer by this dealership. He also made no attempt to confirm or disprove the prices listed.( he stated he wasn’t sure if there was a discount already added, then he later on said a discount was added. I asked him to confirm the stock prices to confirm his contradicted statements). All in all my service with Steve was as expected. I’ve worked with Steve in the past and he has been on point. Unfortunately Steve was not available at the point of pickup. This is my second unfortunate interaction with someone in “management” at this dealership and I will be making the longer, less convenient trip up to Hoffman Toyota. They earned my best before and they never lost it. Convenience is not always better.
Felix is an excellent employe of yours. If I was doing a survey Felix would get all excellent check marks. ????????????
Good ???? very nice and satisfied
He was very friendly answered all my questions and helped make the experience easy.
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