I love coming here, everyone is so nice and transparent with what they are doing to my car. I will never not come here to get my car serviced.
This is not related to Janice service since she was GREAT this last time. This is an more complex issue. I went to get my car serviced, knowing that I has to replace 2 tires from last visit. I had a 10 am appointment and after the car inspection I had two options, or coming back at 3 pm that day to finish the service or coming the next day early in the morning since I had a trip to do to Boston same day. I accepted the offer for next day. Issue is that next day they tell me that my tires are different models from the same brand and I could either install 2 and 2 or 3 and 1. How is that even possible if I've always got my service there? That means that my car had different models from months and no one could tell? I take my car there almost every 2 months because I drive a lot. This cost me a lot of that day of rescheduling and now I wonder if I'm even getting what I'm paying for the times I've got a tire in there. I just want to tell Janice always does a great job and this is more an issue for the mechanic team since they see my car ALWAYS. And this cost me a lot.
I had problems with appoinment, but you resolve very profesional way. Excelent services today.
I was very satisfied with the service that I received. Also love the plan discount that Boe introduced to me.
Roy was very kind helpful and made my experience very pleasant!
Fast and friendly service. Answered questions before even asking- kept me informed and walked me to seating area. Great customer service. Clean and comfortable space to wait. First Toyota vehicle and very pleased.
Thank you Roy and Hartford Toyota for the great service I received.
Bo has been fantastic! Great customer experience. Will come back!
Felix is seriously a cool kat, so no complaints there. Truly bummed that my car wasn't washed. Every other time I've had service there it's been washed. So what's the deal?
Hugo minis was really patient and very helpful
It makes me feel good when I know that my car is being taken care of by the dealt. I am satisfied with my service.
Always a pleasure having my van serviced at Hartford Toyota. One first class operation
Job well done. Thank you Bo
Janice was great to work with. I appreciate her transparency and clear breakdown of what I needed and why. It makes me feel much more comfortable going in.
Steve Elliott had both an outstanding personal and professional demeanor and carried out his job flawlessly!
Every thing was done that I expected
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social