Steve was very professional and a pleasure to work with!
Janice Acosta , I think she did a great job on providing information and time frames.
Felix was very nice. He explained the type of extended warranty I had and cleared up my issue.
She has been taking care of my vehicle service since day 1 with you guys great customer service rep
The system you use to communicate with customers is TERRIBLE! The screens are not understandable and the icons on top of each screen are undeciferable! How can you expect anyone to figure out how to communicate effectively? Bring back human communication where people can actually talk to each other Or dramatically change your communication system.
I waited almost 3 hours for an oil change and a few others that were not needed. Then my car was released with a dashboard FILLED with warning displays. All workers who could fix this issue had gone home. And my primary contact was not going to be at work the next day.
Result- Totally unsatisfactory 3-hour afternoon oil change with more time still more time needed to finish my simple maintenance.
UNACCEPTABLE!!!!
Felix was wonderful with accommodating and helping me as soon as he saw me. Great customer service skills.
Really appreciate and Bo is so helpful ?? efficient
He was professional, friendly and kept me informed about the status of my vehicle.
Prompt and courteous service
Hudo was Pleasant to work with
Felix was very professional and explained everything in detail
Janice was excellent to work with. She was able to see my claim through and get me the satisfaction needed for my truck. I will gladly work with Janice and her team again.
The new key do not open trunk
I’m happy with the service provided to me. The job was done in a timely manner.
Thank you ~
Very good service and the everything was done in time.
Hugo was excellent service I very impressed with hem
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