Suzy immediately complained that she had been given three customers at 7 AM. I was present at 7 AM and waited approximately 10 minutes for her to come and greet me. She texted me and said I could text her back which I did, but I never received a response from any of my text messages. She seems quite overwhelmed with managing multiple tasks.
It was great to get our warranty service done at the same time and eliminate the second service trip - thank you Scott for working that in and always giving us great service.
Suzie was very complete. She answered all my concerns and was very efficient. Very pleasant personality. Thanks again Suzie for going beyond.
Raul was great, very curtious, and treated me professionally. He took the time to explain what was done or serviced with the truck. If I didn’t have Heidi as my regular advisor, I would use him and recommend to others.
Everyone was awesome and very professional
Scott Usher is the best to work with he goes above and beyond a regular service person
I had an issue that made my car un drivable and Suzie got us in and fixed in one day. Kept us updated along the way.
I am happy with Scott Usher, but at the moment not too happy, I would appreciate an update in the status of my vehicle
Very professional and communication was vey through. He gave me very important information about the problem with my car.
Suzy was great at giving me updates and work was completed over a week quicker than anticipated. Great experience.
Thank you for always doing a great job!
It took 20 minutes to have the advisor come see me, then he told me I wasn’t on his schedule. Then told it just came up, how wired he said. Took a hour and half yo get it done. Then I got charged all though I have a 10 oil change packet when I bought the truck new.
Great service. under promise and over deliver. Couldn’t be happier.
Heidi was outstanding. Would recommend 10/10.
We love Heidi! A real people person!! Your dealership depends on people like Heidi to continue it’s success!!
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