Joe was great and the whole experience was very good. Thanks
LOU is the best service man I’ve ever had will never drop my truck off unless he’s there. Thank you, LOU.
I don't have my vehicle back yet. But Raul's good communication has made the experience a good thing.
Heidi and her crew came through like usual.
The truck is still doing the same thing, the key will not come out of the switch. We were told it was fixed, but when we got home it is still the same. We called back to the dealership and left a message with the assigned service manager, no return call.
Overall, very satisfied communication could improve but other than that very satisfied appreciate the work thank you
Suzie did a great job keeping me up to date with what was going on with my car. She when above and beyond. Thank you so much Suzie and GMC
Great work by Joe and the tech who worked on my truck
Joe Stentz is the best. I've known him from back in the Henry Brown Chevrolet days. I am so glad that he is at Henry Brown GMC.
I was very satisfied with Heidi however when I made the appt I said three things I needed done but when I got there I found out that one of those things couldn’t be done because there wasn’t time scheduled for a specific skilled tech now I have to still schedule it again and make another trip. I believe the original appt should have appropriately been scheduled so I could have made one trip
Heidi provided spectacular customer service, with incredible attention to detail. She always makes a service appointment a rewarding experience. The great service at Henry Brown is why I continue to buy all my vehicles from this location.
Super service!!! Thanks Joe!!!
They were really supportive in all areas not just serving my truck. They researched what warranties I had that I forgot about that covered my entire service. I found that a huge customer service over and above. The manager ensured I had loner while my truck was being serviced. I will always buy my vehicles from Henry Brown GMC. I am definitely in good hands.
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