Susie was awesome and should be commended for great customer service and truly taking extra steps to see that we were treated with professionalism and respect.
Her above and beyond approach towards others should be rewarded.
Blain was wonderful! Very helping and knowledgeable. I felt I was in good hand’s with Blain
Heidi always makes the repair process as painless as possible. Communicates where the truck is in the process and is very knowledgeable when answering questions on the repair. Honest and straightforward.
Joe Stenz has always been good to work with. Very responsive and helpful!
Blain is always taking care of his clients.
Always trust Henry Brown for my maintenance needs. Which is the main reason I have purchased four trucks and a Buick from HB BUICK GMC.
I've been a customer with Henry Brown 45 plus years, and they are always happy, kind and always making it a smooth sailing. I back them up 110%. Keep up the wonderful work team Brown..
Heidi always takes care of me.
Took two trips since the first one was done incorrectly. The second service was done quickly, about an hour, I paid a premium price to a top GMC dealer for something I could have done with a locksmith for significantly less money. And I would have been charged $22 in "shop fees" for a service that required none.
And on top of that, I didn't even get so much as an apology for this extra trouble.
Scott was excellent in explaining the recall situation, and then taking care of me when I brought in my truck. He is one of the most capable and kind customer service reps I’ve ever worked with.
He was very good he kept me informed and was very helpful
Employees were very friendly and the service was great
Blain was really helpful.
There is no other person I would trust with my truck other than Heidi! Honest, to the point, friendly and knows my name! That is not service, that’s a fine example of a business relationship!
He was professional and courteous
I have worked with Heidi M Burns for years and she is the best service person i have ever worked with also when o have a question about my truck or car she has the answer I'm glad that I met her and don't want to work with anyone else at Henry Brown but her.
Robert was awesome to work with. Thank you.
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