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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6745 reviews 65%
4 star 2777 reviews 27%
3 star 207 reviews 2%
2 star 338 reviews 3%
1 star 333 reviews 3%
Review Us
Darrel K.
5 out of 5
11/28/2024
Well done
Sheila H.
4 out of 5
11/28/2024
Heidi Burns is the best.
Harvey P.
5 out of 5
11/27/2024
Excellent as always.
James W.
5 out of 5
11/27/2024
Great service.
Thomas M.
4 out of 5
11/27/2024
Joe is very customer oriented. I was in NJ last month and took my daughter’s in-law car to a Buick/GMC. Their service was terrible. I make me appreciate your dealership and service department.
Beverly J.
2 out of 5
11/27/2024
Brought it in to fix an annoying rattle and it still exists. Louder than ever . Sorry Raul .
Patricia V.
5 out of 5
11/27/2024
It was a good experience
Tisha T.
4 out of 5
11/27/2024
Lou Silva is great! He pays attention to detail and gives clear information about what’s going on. He delivers service and repairs on time and stays in communication with us. Lou is one of the Main reasons we keep coming back to Henry Brown.
Frederick B.
5 out of 5
11/27/2024
Heidi was great as always!!
Douglas W.
5 out of 5
11/26/2024
Blaine took good care of me.
Daniel B.
5 out of 5
11/25/2024
Lou was awesome service advisor
Gary F.
2 out of 5
11/23/2024
Rude, curt, unfriendly. In the process of requesting another service advisor for the future. Sure miss Shane !
Cody W.
5 out of 5
11/23/2024
Scott’s the best and Im always satisfied
Erika Q.
5 out of 5
11/23/2024
Heidi is beyond amazing my whole family gets their vehicles at Henry Brown and Heidi was able to get me in and get my truck fixed asap. She give the best service advice as well. Thank you Heidi!
Stephen F.
5 out of 5
11/23/2024
Blain is an Outstanding Service Manager and he did a Wonderful job seeing that my GMC was repaired and he told me what repairs were done. He is very Professional and cares about his customers.
Tisha T.
4 out of 5
11/23/2024
Lou Silva is our service advisor. He is always very attentive and knowledgeable with any question I have. He follows up on a regular basis to make sure that we Bring the car in when needed and are satisfied with the service provided. I can’t thank him enough for always making us feel comfortable with any decision that we have to make about repairs, maintenance or keeping our vehicle and regular working order. We love working with him!
Cindy L.
5 out of 5
11/23/2024
Great service
Lisa H.
3 out of 5
11/22/2024
I would be happy to fill out the survey.
Marieann B.
5 out of 5
11/22/2024
Very courteous and professional.
Allen N.
5 out of 5
11/22/2024
Complete with humor and awesome customer service. Very professional. Thank you for your support and service.

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