Service Center

Real Reviews From Verified Customers

Brenda H.
5 out of 5
3/11/2024
Very good job
Rob E.
5 out of 5
3/9/2024
Great customer service and very knowledgeable, I will always request Courtney
Stacy A.
5 out of 5
3/8/2024
Courtney was Awesome as always!!
Diane B.
5 out of 5
3/8/2024
The service rep did a great job with assisting me, so far my car is running good, thank you
Fred F.
4 out of 5
3/7/2024
Cap City personnel always does a fine job.
Jennifer W.
5 out of 5
3/6/2024
My intake person was awesome she went above and beyond my expectations.
George S.
5 out of 5
3/3/2024
Earl took care of me and he delivered an outstanding service ! Thank you
Yolanda S.
5 out of 5
3/3/2024
Great job! Thank you
James W.
5 out of 5
3/2/2024
Thanks Earl and team
Cynthia R.
2 out of 5
3/2/2024
I am not complaining about Alyssa’s service, although I did pay a $180 diagnostic fee but the specific findings were not spelled out on the receipt. I paid for this information and it should have been provided in writing. I did not have the repairs done at Cap City because of the high cost of repair. Blossom Chevy is doing the repair for almost $900 least than your shop. I will no longer be bringing my truck to cap city because of your prices. An oil change for my truck last time was nearly $200 which was about a 75% increase from the previous oil change. I understand there has been inflation but that seems excessive. Are you paying your techs and staff 75 % more? I doubt it…
Michael A.
5 out of 5
3/2/2024
She went above good service, very satisfied.
Susan F.
5 out of 5
2/29/2024
Courtney in Service is very customer oriented and always a pleasure to work with.
Prays M.
5 out of 5
2/29/2024
Alyssa helped me helped and was great with providing information and with the number of times I called her she was patient and helpful she deserves recognition for it
Gary T.
5 out of 5
2/28/2024
Good friendly service
Cally S.
5 out of 5
2/28/2024
Capitol City Ford is awesome. There are three other Ford dealerships closer to my home but I choose to use this team! Thanks for all you do.
Brianna C.
4 out of 5
2/28/2024
Customer service from Courtney was rated a 3/5 stars she wasn’t very pleasant with me in the beginning but after I came back to pick up my car she was better 3.5/5
Shawn H.
5 out of 5
2/28/2024
100% satisfaction! Earl was friendly and knowledgeable with everything asked! Will recommend to friends to have their vehicles serviced here. Thanks again.....
Clifford B.
5 out of 5
2/27/2024
Courtney Butler is one of the best service advisor she is very sharp very knowledgeable very friendly she goes above and beyond to make sure all of her customers are completely satisfied
Alex P.
5 out of 5
2/27/2024
Alyssa kept me informed every step of the way, and got my car back to me as quickly as possible.
Timmie R.
5 out of 5
2/24/2024
Thank you!!

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