Service Center

Real Reviews From Verified Customers

Esperanza D.
5 out of 5
6/25/2021
Love this place always fast and courteous
Southwest Care.
1 out of 5
6/24/2021
My vehicle has a problem. I came into the dealership, waited 1/2 hour before I was acknowledged. Have to wait until September 10 to get my vehicle serviced. They told me that if the vehicle gets locked, bring it in. That's only if if I can bring it in.
David R.
5 out of 5
6/24/2021
Efficient, courteous and timely service was provided today.
Donna E.
2 out of 5
6/23/2021
I have yet to be contacted by Simon or anyone else. I called about a month ago to schedule an oil change for the engine yall just put in. Figure to take it there given it's a new engine. Also I got a recall on the break line. No body called me back to schedule an appointment. I just keep getting texts thanking me for taking my car to get serviced ! As I'd its been serviced already. Please contact me at 988 1577 or 690 9877. Thank you!
Ed S.
5 out of 5
6/23/2021
Simon was great and very attentive in getting my repair done.
Ed S.
5 out of 5
6/23/2021
Simon was great and very attentive in getting my repair done.
David E.
5 out of 5
6/23/2021
Every one was professional, kind and helpful. It really does make me appreciate owning a Ford car.
Charlene V.
5 out of 5
6/23/2021
Thank you
Jenna D.
4 out of 5
6/23/2021
John was great. Especially considering the network was down and the card reader wasn't working.
Dianna B.
4 out of 5
6/22/2021
Simon Catanach addressed and resolved all issues pertaining to my 2018 Lincoln MKX. He’s patient and courteous. Hopefully all issues are resolved to my car.
John B.
5 out of 5
6/22/2021
Cristal was helpful in making sure I understood all the results of the completed services.
Jose C.
4 out of 5
6/22/2021
Perfect Thanks Cristal
Bernadette R.
2 out of 5
6/20/2021
The front desk staff was rude when I first walked in and dis not seem like they were wanting to help at all. I was not explained what services were done and what the outcome of the service was. When I walked in after seeing my car being pulled out as they did not come out to let me know it was done the first thing she said was sign this and did not explain anything until I asked about the price. She was very rude and I was not happy with the way she treated me. I have always had great experiences when I come to town at your shop. The service of my vehicle was great.
Jaime T.
5 out of 5
6/19/2021
Great job as always by Capitol Ford!
August K.
4 out of 5
6/19/2021
Thank you for arranging the courtesy vehicle, not having a car for a week would have been very challenging!
Susan S.
5 out of 5
6/19/2021
Thank you for your good service!
Frank K.
5 out of 5
6/18/2021
I appreciated Simon and Wayne's help and knowledge.
Alfredo A.
5 out of 5
6/18/2021
She is very nice and professional
Alfredo B.
5 out of 5
6/18/2021
I really got great service, I thank that all the service department.
Brian B.
5 out of 5
6/18/2021
Every time I go there and Crystal is always on it and she’s very great customer service

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