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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1088 reviews 64%
4 star 372 reviews 22%
3 star 44 reviews 3%
2 star 98 reviews 6%
1 star 92 reviews 5%
Review Us
Janet S.
5 out of 5
6/11/2021
Your team is excellent
Thomas M.
5 out of 5
6/11/2021
Great quick efficient service
Brian S.
1 out of 5
6/11/2021
Lack of timely communication. Had to wait 2 hours when I went to pick up my truck. Tried calling ahead of time never got a call back. Had to remind staff to email me a quote. Quote was 2x as expensive as another mechanic. I understand it is a dealership but parts were also 2x the cost and there was a lack of professionalism. Pretty disappointing.
Aiman R.
5 out of 5
6/11/2021
He super helpful every time I come in with a smile to every customer. I think he is an asset to Ford in my opinion.
Camille R.
5 out of 5
6/10/2021
The mobile service is so convenient! Wayne is great at getting my car scheduled when it needs a tune up. Thank you!
Darrell M.
1 out of 5
6/10/2021
I asked the counter person to have someone look at my tires. When I left, two tires were still low pressure.
Jean T.
5 out of 5
6/10/2021
Mr. John Smail is professional and very knowledgeable. I never have worries when Mr Smail is at the Gotd Wuik Lane. ***** Five Stars!!
Benjamin M.
5 out of 5
6/10/2021
Quick and professional
Gerald M.
5 out of 5
6/10/2021
Work was done in a timely manner and well
Don L.
5 out of 5
6/10/2021
john is awesome ! gets it done right and texts me along the way with updates. fantastic and well done
Maria M.
4 out of 5
6/10/2021
My car had 3 recalls it took two days to finish. I was just glad they were able to do it. Thanks.
Jay J.
5 out of 5
6/9/2021
Great service
Falk B.
5 out of 5
6/9/2021
Mr. Smail impressed me with his intelligence and competence in the brief conversation I had with him.
Moises S.
5 out of 5
6/9/2021
Simon was timely. We were pleased with the service.
Rosalie S.
5 out of 5
6/9/2021
Thank you
Malcolm G.
5 out of 5
6/9/2021
Very professional
Belva S.
5 out of 5
6/9/2021
Employee very polite and accurate. Job well done.
Elaina W.
5 out of 5
6/9/2021
John was very knowledgeable and helpful with all our needs
James C.
4 out of 5
6/8/2021
Fast good service provided, friendly staff and nice atmosphere. Thanks
Amy K.
4 out of 5
6/7/2021
Very friendly, quick service and very attentive.

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