Cristal was super helpful!
Still waiting for the problem to be fixed
Nothing has been done to my vehicle. The appointment isn’t until June 9th.
Needed a new battery and they were super fast!
Very professional and my car was ready when promised
Simon was the bomb! Excellent customer service.
The clerk at quicklime was not friendly when I dropped off my truck for a oil change at about 10a.m. He did not make eye contact, no greeting. Gave him my keys, he asked for a contact number and that was it.
I had to call about 3 p.m. to see if my truck was ready. Got there, I had to make conversation with him. My total was $145.00.
I gave him $200.00. He said he didn't know if he had change. I was very surprised to here that, especially if the place was busy enough to have to leave the truck all day for a oil change. Not a friendly place. I've purchased many vehicles from Capital Ford. Never would I would have expected to be treated this way. No customer should be treated like that.
Good service and reasonable wait time
Always have great service!
It took almost two hours for an oil change and tire rotation. Way too long.
I am concerned that the brake recall part has not been received. After the service my brakes "wheeze" upon release which was not the case before I took the car in for the recall. Simon said he Would call when the part came in, but that was more than a month ago!
Was called twice for service recall on breaks and another recall on air bag so far the service for either one has been done. I am not from Santa fe so it's hard for me to be worried about this unresolved service especially the hydrolic problem with breaks
Simon took care of everything in a very professional manner. No issues, excellent job.
John received me promptly at 7am. Had everything lined up and completed work on time. Great job. I'm very happy.
Constantine S
I always receive great service from John. He is friendly, courteous, and always answers my questions when I have them. Always a great experience.
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