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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1088 reviews 64%
4 star 372 reviews 22%
3 star 44 reviews 3%
2 star 98 reviews 6%
1 star 92 reviews 5%
Review Us
Joana C.
4 out of 5
5/14/2021
John j smail always goes above and beyond to make my experience the best I feel safe in my truck knowing he makes sure everything is taking care of he is the best I come back year after year because of him
Michael B.
4 out of 5
5/14/2021
Thank you Cristal!
Kenneth G.
4 out of 5
5/13/2021
Handled my vehicle issues promptly and professionally. Great service!
Gilbert G.
4 out of 5
5/13/2021
Problem originated before warrantee expired. I brought the car on at least three times
Gilbert O.
4 out of 5
5/13/2021
The service that I received was excellent. My vehicle was complete when they said it would be. All employees were very knowledgeable and respectful
Rosemary K.
5 out of 5
5/13/2021
Thank you!
Max J.
5 out of 5
5/13/2021
All went well
Isaac B.
2 out of 5
5/13/2021
No communication, still having problems with sunroof after 3 weeks in the service department at capital ford
Dennis S.
4 out of 5
5/12/2021
I was very satisfied with the Service Department for there expeditious service of my F150.
Lucaria M.
4 out of 5
5/12/2021
John J Smail is very attentive and helped with all my questions.
Donato L.
5 out of 5
5/11/2021
very professional check in and check oup, plus good workmanship on brake repairs. Don Lucero
Tom T.
4 out of 5
5/11/2021
Sounds good
John N.
5 out of 5
5/10/2021
Excellent service
Damaso M.
4 out of 5
5/10/2021
Simon. Went out of his way to make sure that my vehicle would be ready on time. Always kept informed as to was going on .we all could use a dedicated employee like Simon
Harold D.
5 out of 5
5/9/2021
Very helpful and great service
Jerome L.
4 out of 5
5/9/2021
Cristal provides top customer service, answers questions clearly and is always very professional.
Dennis L.
4 out of 5
5/8/2021
Professional service, very helpful and timely support.
Timothy M.
4 out of 5
5/8/2021
Excellent customer service and professional technicians! Thank you guys!
Woods, Roy.
5 out of 5
5/8/2021
Very good experience all around.
Edgar M.
4 out of 5
5/8/2021
Great service by Cristal as always!

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