2017 — George Ortiz and I purchased our Lincoln Continental from the Lincoln dealership (George my husband deceased)
He would take the vehicle to be serviced with all confidence. We were always pleased with the professionalism courtesy and pleasant attendance given by your employees.
This Apri, I was looking to purchase 4 new tires for the car.
I scheduled an appointment with Simon and he provided all the
Information I needed to help me make a decision. With all confidence, I scheduled an appointment and took my vehicle in on April 29. Simon is an asset to your establishment. Thank you Simon. Anita O
Finished repairs ahead of schedule. Job well done! Thanks!
Exemplary service representative, as always
It was a good professional job
My coolant light came on about 20 minutes after leaving...
Great guy, very professional!
Excellent customer service. Thank you
Satisfied with your service thank you
Thank you so much for your help and consideration and helping the process get done
John Smail is very professional,and a pleasant person,Your dealerships need more people like him.Thank You John.
I came in for an oil change and new brakes and I was out quick and it's driving nice.
Service was quick! Asked if I wanted tires rotated. Checked my drain plug and replaced because it was cross threaded.????????
John is a real asset to QuickLane.????
It has been almost two weeks since we went to get our car serviced. I was supposed to get a call back with an estimate for a part we needed and a call back to take our vehicle back in to get rails glued. I am yet to receive a call with any information. I would have appreciated some kind of communication.i will be taking my vehicle to another dealership in albuquerque.
Wayne was great as was the mobile unit technicians who came out to address the recall issue. I had already scheduled an appointment (with Paul, I believe is the service manager)to take the car in to their shop. I had told Paul that I was going to have to trailer the car in as it was bought as a father/son restoration project and it was not licensed to be on the road. He never mentioned anything about utilizing the mobile unit to avoid me having to trailer the car some 35 miles one way. He did tell me that they would need the car all day. The mobile crew had the job done in less than an hour and the guys were very professional. I was very satisfied with this crew and their customer service skills. I wish I could say the same thing about Paul.
Simón is a very attentive person every time I required some kind of help, he has always helped me and has solved my problems at the moment! thanks Simon for your good service !!
John is excellent. He serves his customers with a big smile
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