Very pleased with John. Very professional and greets you as you come in the door.
Thank you Cristal, I appreciate all your help
On time service, followed all Covid protocols and the team did a great job, very efficient and professional.
Very satisfied, Simon did a great job.
I called several times to get my Explorer windshield fixed. One girl I talked to didn’t have a clue what I was talking about even after she pulled my file. Paul did call me back and was helpful. The minute I talked with Simon, I had an appointment and got it fixed within a week. He has always been super helpful and the reason I continue to drive all the way to Santa Fe to get my vehicle fixed.
I appreciate the service that I received on my car. Crystal was very professional and explained everything to me . The wait was reasonable and my mechanic took the time to explain the work that he did and the areas of concern. Nice job again
Very pleased with the professionalism of Cristal and the expediting of the vehicle service that was performed. Thanks again...
Robert
She is a gracious individual that kept me appraised ofthe repair.
Friendly and very professional thanks.
Simon provides excellent customer service. I can come in to the service bay without an appointment and he always addresses me by my first name. He has a knack for making a person feel important. I am always so impressed with him.
Sorry, I’m not good wit surveys so I likely won’t be able to fill it out.
Awesome , professional service department ... stress free
Overall quite satisfied and can honestly say this Service department by far exceeded all expectations and made me 110% sure my next vehicle will be an F-150 from Santa Fe Capitol Ford! Thank you, Curt Z
Thank you for everything,
Good job. Simon is very professional
Took us without appointment and very expedient and professional service, which we appreciate especially since we live outside Santa Fe ( Los Alamos). We will come back to Capitol Ford for any future service needs on our Ford. Thank You.
Everything overall was excellent. One concern is how one of your service technicians drove me vehicle. He drove the vehicle like a madman. I did not get his name. That must not happen. That damages tires.
You quoted me $1780 dollars for the same job power ford quoted $645.
Thorough and thoughtful service.
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