Service Center

Real Reviews From Verified Customers

Christine G.
5 out of 5
4/27/2021
Very pleased with John. Very professional and greets you as you come in the door.
William R.
5 out of 5
4/27/2021
Thank you Cristal, I appreciate all your help
George R.
5 out of 5
4/27/2021
On time service, followed all Covid protocols and the team did a great job, very efficient and professional.
Lori S.
5 out of 5
4/26/2021
Very satisfied, Simon did a great job.
Patricia C.
4 out of 5
4/25/2021
I called several times to get my Explorer windshield fixed. One girl I talked to didn’t have a clue what I was talking about even after she pulled my file. Paul did call me back and was helpful. The minute I talked with Simon, I had an appointment and got it fixed within a week. He has always been super helpful and the reason I continue to drive all the way to Santa Fe to get my vehicle fixed.
Ken T.
5 out of 5
4/25/2021
I appreciate the service that I received on my car. Crystal was very professional and explained everything to me . The wait was reasonable and my mechanic took the time to explain the work that he did and the areas of concern. Nice job again
Robert M.
5 out of 5
4/25/2021
Very pleased with the professionalism of Cristal and the expediting of the vehicle service that was performed. Thanks again... Robert
David C.
4 out of 5
4/25/2021
She is a gracious individual that kept me appraised ofthe repair.
Gary M.
5 out of 5
4/25/2021
Friendly and very professional thanks.
Carmen P.
4 out of 5
4/25/2021
Simon provides excellent customer service. I can come in to the service bay without an appointment and he always addresses me by my first name. He has a knack for making a person feel important. I am always so impressed with him.
Samuel N.
4 out of 5
4/24/2021
Sorry, I’m not good wit surveys so I likely won’t be able to fill it out.
Chevron Environmental.
5 out of 5
4/24/2021
Awesome , professional service department ... stress free
Curt Z.
5 out of 5
4/24/2021
Overall quite satisfied and can honestly say this Service department by far exceeded all expectations and made me 110% sure my next vehicle will be an F-150 from Santa Fe Capitol Ford! Thank you, Curt Z
Lucy J.
5 out of 5
4/23/2021
Thank you for everything,
Gregg V.
5 out of 5
4/23/2021
Good job. Simon is very professional
Gary S.
5 out of 5
4/23/2021
Prompt, great service!
Donald G.
5 out of 5
4/22/2021
Took us without appointment and very expedient and professional service, which we appreciate especially since we live outside Santa Fe ( Los Alamos). We will come back to Capitol Ford for any future service needs on our Ford. Thank You.
Austin W.
4 out of 5
4/22/2021
Everything overall was excellent. One concern is how one of your service technicians drove me vehicle. He drove the vehicle like a madman. I did not get his name. That must not happen. That damages tires.
Austin H.
1 out of 5
4/22/2021
You quoted me $1780 dollars for the same job power ford quoted $645.
Lauren A.
5 out of 5
4/22/2021
Thorough and thoughtful service.

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