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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1088 reviews 64%
4 star 372 reviews 22%
3 star 44 reviews 3%
2 star 98 reviews 6%
1 star 92 reviews 5%
Review Us
Stewart K.
5 out of 5
4/9/2021
Ok
Harry R.
1 out of 5
4/9/2021
I have a hatchback lid on my 2016 edge that is still malfunctioning. I had the battery replaced and still have the problem. I was told that I’d have to wait over a week to get the electrical problem investigated. As a professional photographer, I need that access
Lynne G.
5 out of 5
4/9/2021
Excellent service
Mary C.
4 out of 5
4/8/2021
Timely completion of the work and clear explanation of what and “whys”. I’ m a repeat customer. Mary C
Clara C.
2 out of 5
4/8/2021
Waited too long 2hours and never got my oil changed. I live in Rio Rancho. I am 79 years old born and raised y Santa Fe and have been doing business with you for at least 15years. John and Ms Zuiniga are very nice and professional and I realize itr was not their fault.
Rocky G.
5 out of 5
4/8/2021
Great service and john a welcoming manager. I trust quick lane and recommend to friends
Charles L.
5 out of 5
4/8/2021
Thank you! Francisco was very polite too when he picked me up so I could pick up the car.
David P.
4 out of 5
4/8/2021
Very satisfactory thank you
Angela L.
5 out of 5
4/7/2021
My visit was expedient, & seamless. Thank You Capitol Ford????
William D.
5 out of 5
4/7/2021
Always have been treated very well at Capitol Ford by everyone
Vincent V.
5 out of 5
4/7/2021
Great work thanks your teams always have the customer best interest at heart
John P.
5 out of 5
4/6/2021
Thank you.
Luis L.
5 out of 5
4/6/2021
Thanks for the GREAT work, sure miss Dominic! Justo
Donald S.
2 out of 5
4/5/2021
When they changed snow to regular tires they put the most worn on front instead of back.
Helen V.
5 out of 5
4/4/2021
She was very nice and professional!!????
Mario C.
5 out of 5
4/3/2021
Thank you for the quality work and customer service! Kudos to crew at the Quicklane and special thanks to Mike Lara for his outstanding customer service!
Crystal R.
4 out of 5
4/3/2021
Just waiting on the other parts for my ride to get finished.
Tomas D.
4 out of 5
4/3/2021
Great customer service today!
Judith H.
5 out of 5
4/3/2021
As always Simon was courteous, professional and helpful
Miguel G.
5 out of 5
4/3/2021
Great service from the whole staff at Capitol Ford. Very friendly.

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