Always great and prompt service
Everything is fine. Thanks for the quick work.
Two days after having “The Works” service completed, I was on an appointment and noticed upon walking back to the truck that the protective cover under the engine, that was partially removed to perform the service, had not been reattached properly. The cover was hanging down several inches above the ground which involved me having to get under the truck to reattach it correctly!
My last service with Capital Ford resulted with one of my Chrome wheels being damaged which has been noted.
They changed my coolant and transmission fluid quickly and Cristal gave exceptional customer service.
I came in with a difficult set of problems to diagnose. It took two days, I had to stay over which I was not expecting. But Simon was very helpful and encouraging and the tech he worked with was knowledgeable and thorough. The repair cost some money but I felt confident that what I needed was being done. I value the truck and it was properly repaired. Simon was good and everyone at Capitol Ford was kind and helpful. I am fully satisfied. Thank you.
Once again Simon went above and beyond to correct the problem with the company van. It was handled within 15 minutes in the most professional manner.
Always very happy with the service and the expertise. You are an asset to Santa Fe!
Every time that I visit the quick lane service center, I’m very pleased. I got there early and the mechanic jumped on my car and did a nice job. Everyone is great there
Simon and Anthony, in parts, are the greatest. I am very impressed with the staff at Capitol Ford.
Great service well informed. Very friendly very professional very accommodating
Amazing customer service from John as always. He is informative & takes the time to explain all services & parts in a language that those of us who are not as auto savvy can comprehend. Our family is appreciative of his consistent professionalism.
Have never been disappointed with the service there.
Excellent communication and updates on the service and what was needed
Simon was great! Took care of my truck quickly and was able to get it back to me in the time frame I had in town without a return trip of another 200 miles.Big thanks to Simon!
I really like that I didn’t need an appointment and I was in and out fairly quick. My car was serviced and I was informed of other services my car needs.
Yes I liked the service...cristal Zuniga has the most beautiful eyes I’ve ever seen great actitud would like to be there tomorrow again but my next oil change will until 19k great service
As always, John Smail a crew do a wonderful job tending to the Ford customer. Best Ford dealership I have been associated with as a customer as a Ford vehicle owner for more than 55 years.
I identified Oil trail behind vehicle at checkout. Truck was taking back to service bay to ensure no oil leak. Good.
Service tech forgot to fasten the splash guard underneath truck driverside.
Apparently i need front brakes and lug nuts but the mechanics notes were never brought to my attention. Not sure what condition my breaks are in or what the lugg issue is.
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