Service Center

Real Reviews From Verified Customers

Jiju A.
5 out of 5
2/4/2021
Nice experience employers are good
Vasudev G.
2 out of 5
2/4/2021
I don’t understand why I am getting text messages I have not given you my car for servicing please check probably the meassage was for some one else
Horace V.
4 out of 5
2/1/2021
Service was Great at your Honda service center for my oil change service was excelent
Matthew R.
4 out of 5
2/1/2021
Marvin was friendly and the only reason why I purchased from your dealership.
John P.
5 out of 5
2/1/2021
Manuel provided excellent customer service.
Singh P.
5 out of 5
2/1/2021
Best Service ever received and I'm very happy with the work.
Katherine M.
5 out of 5
1/31/2021
Efficient and organized. No games or hussles.
John B.
2 out of 5
1/31/2021
I have a clicking sound when I accelerate. They didn’t fix it, the car is 2 months old with 3000 miles on it. I have been a loyal Honda customer, and am very disappointed
Sharon P.
5 out of 5
1/31/2021
Mr. Jeffrey Alvarado was Pleasant, courteous and explained clearly what the car needed while being serviced and subsequent cost of service. To sum it up, he Exhibited an outstanding expertise of his role in the Service Department which generated customer satisfaction. He’s an asset of the Empire Honda Manhasset Team.
Thana T.
5 out of 5
1/30/2021
Josh and Jason are both are great employees. They both need a raise. The whole company keeps makes me feel like I’m in good hands.
Ruth V.
1 out of 5
1/30/2021
My car was in good condition when I brought it in for the annual inspection. When I picked it up, it was in a VERY BAD condition - steering wheel wobbled and there was a gargling sound. I asked Jeffery what Empire Honda did to my car. He did not respond. He only looked at me. His Supervisor, Torres was disrespectful when I had asked him to fix my car. It was my last visit to Empire Honda. Their service ****!!!!!
Catherine S.
5 out of 5
1/30/2021
Hassan was very nice & gave excellent customer service!
Gloria M.
5 out of 5
1/29/2021
Hassan El-Nawasani was an excellent service advisor. He is very good at his job.
Alicia Z.
1 out of 5
1/28/2021
I’m still having issues with my speaker and my blind spot sensor came on again. I am moving and don’t have time to come back and leave my car for another 3 hours.
Palermo D.
4 out of 5
1/28/2021
Christian was very good explaining the problem and offering solutions. He also provided a quote for new tires and I will be coming back when I am ready to change them.
Alexandra W.
1 out of 5
1/28/2021
Christian asked me about adding brake fluid to my punch list at my appointment. I said yes but he didn’t tell me the cost. I wish he did because my entire bill came out to $590! I didn’t expect that! Also, the price list is hidden near a now non usable coffee machine. I didn’t appreciate either, seeing employees blatantly texting and playing cell phone games. Admittedly, I do the same at my job but if the customer is sitting right in front of you, at least try and hide it. And take out the air pods! Looks very unprofessional.
Haydee P.
5 out of 5
1/28/2021
The stafff was very efficient and polite.
Douglas T.
4 out of 5
1/28/2021
Moved mountains to make the experience as easy as possible
Spiridon G.
5 out of 5
1/27/2021
Excellent Always the best
Mark L.
4 out of 5
1/27/2021
Manny Herrera did an excellent job guiding me through the service repair my car required. He explained the work very clearly and made sure I was up to date at each step from drop off to pick up.

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