I was charged $160 for a visual inspection of my headlights. No work was performed and I never told in advance about this cost by Jessica. I also clearly never agree to the charges in advance. I’m surprise that a company like Millenium Honda would pull a stunt like this. I paid the $160, but will never recommend or use Mullenium again. I plan to share my experience on social media.
Please call me. My phone number is ****-****-xxxx.
Steven E
Be advised all my careers lm dealing with the public.eg.Bartender/waiter...Custom Officers..Working in the Auto industry for 20 yrs..PEPBOYS...Currently Head of Security and Mentor at HEMPSTEAD HIGH SCHOOL AND I WOULD LIKE TO SAY I LEARNED CUSTOMER SHOULD ALWAYS TREATED IN A POLITE AND RESPECTFUL MANNER...SO I'M PLEASED TO INFORM HONDA THAT MR.ISAIAH SWAN POSSESSED THOSE FINE QUALITIES. KUDOS TO HIM. THANKS FOR HIS JOB WELL DONE....RAJ.
I called to make an appointment and was told appointments were not necessary I could get my service done while I wait and then when I arrived I was told the wait would be 2-4 hours? Why would anyone want to wait that long I would have happily dropped off my car and picked it up later. Because I was given the wrong information on the phone I was set up to be disappointed. The man that helped me was apologetic but it was clearly not his fault the people that answer the phones should know how long the normal wait times are. Also the man driving my car when it was returned to me in the evening was not wearing a mask! With my ac on and my windows closed breathing all over the inside of my car. I am really turned off and this is only my first service visit of a three year lease.
I was informed to be there at 6 to wait for the office to open at 7 to get a loaner. After doing so and waiting almost 2 hours, to be told no loaners to come
Back another day or they can leave me at a local train/bus and or mall
I live driving distance 30mins away
Public transportation you can only imagine.
Manager no help at all
Ok. Will fill out survey.
She has been always very professional and friendly.
She was fantastic. Thanks
Andra’s was extremely attentative to my needs, concerns and questions while exemplifying the utmost professionalism and customer service
The agent was very efficient, friendly, and professional. He was also very communicative during the process and was willing to help out in whichever way he good. He has great customer service skill.
Andrea is what customer service is all about
Nice job from claritza she the best thx for everything
Jessica was excellent, pleasant, and professional in handling my service appointment.
Quick service, clean waiting area
Andrea has the best customer service she was amazing.
Andrea was very nice, polite and helpful
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